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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was looking to purchased a used Chevy silverado and trade in my old Toyota camry. Kendra was great at walking me through the features of the truck and all it amenities. I was already pretty set in know trade in my old Toyota camry. Kendra was great at walking me through the features of the truck and all it amenities. I was already pretty set in knowing the truck style/model I wanted yet kendra wasn't pushy and was just there to guide me along the way. We had a slight hiccup when we got to financing as I wanted a certain interest rate range in which I would agree to purchase the vehicle, yet when I returned the sales manager Geno had an interest rate a whole percent higher than I agreed to. IN the last minutes before I was ready to walk he called numerous lenders and was able to meet my demands and I was then a happy 09' chevy silverado truck owner. Also on another note I constantly receive discount coupons for service at the dealership which is an added bonus, even though I haven't redeemed any yet its still a nice little perk you receive by purchasing through colonial west. More
When I went to the dealership to look at a new SUV, the staff was friendly and professional. Working with Jeff N. was very pleasant, professional and knowledgeable of the vehicle I was interested in buying staff was friendly and professional. Working with Jeff N. was very pleasant, professional and knowledgeable of the vehicle I was interested in buying. This was the first SUV I looked at and I ended up purchasing it from Colonial West. I would recommend them to anyone who is in the market for a new vehicle. -Michele A. More
Kendra and the staff were extremely accomodating, efficient and professional! Very flexible and available around our schedule and very knowledgable when answering all our questions! I would not hes efficient and professional! Very flexible and available around our schedule and very knowledgable when answering all our questions! I would not hesitate in referring Kendra or Colonial West! She was the best and I have found my new dealer! More
I just bought a 2009 Ford F150 Crew cab from Colonial West in Fitchburg. The staff were great and very helpful throughout the process. Will Bryan was our sales agent and I found him to be honest and st West in Fitchburg. The staff were great and very helpful throughout the process. Will Bryan was our sales agent and I found him to be honest and straight forward. I would recommend the dealership to anyone that is looking for respectable straight forward service. Thanks again to: Will, Kendra, John, Gino and Jeff Chandlier. More
I recently purchased my second Equinox from Colonial West and can't say enough about the courteous professional sales and service staffs. Paul Smith worked to find the vehicle that met my needs and Geno and and can't say enough about the courteous professional sales and service staffs. Paul Smith worked to find the vehicle that met my needs and Geno and John worked to make it happen. The sales process along with my positive experience with the parts and service staffs make Colonial West Chevrolet a great dealership that I highly recommend. More
I recently purchased a 2010 audi a4 from colonial west chevrolet. The salesman I spoke with on the phone, mark grant, was very helpful and professional, but also funny and personable. It was refreshing. H chevrolet. The salesman I spoke with on the phone, mark grant, was very helpful and professional, but also funny and personable. It was refreshing. He showed me the vehicle which I loved, and with some help from business manager john woodland, we came up with a really reasonable payment plan. I came back to have minor work done on the car so it would pass NH state inspection. I dealt with Edison dacoste in service who was also very professional. The dealership covered the cost of the work. No regrets More
I was very impressed with Colonial Chevrolet in I was very impressed with Colonial Chevrolet in Fitchburg. Because of my work location I was not able to make it to the dealer til around closing tim I was very impressed with Colonial Chevrolet in Fitchburg. Because of my work location I was not able to make it to the dealer til around closing time two different times that I stopped there to check out a new truck. On both saturday and sunday I arrived five minutes prior to closing time and was told to take my time that they would stay as long as needed. These guys were great and I commend them for their patience. In the long run it paid off for them because I did end up buying a new truck. Thanks guys for the great service. More
We have had a great experience every time we come to your facility... This is our 3rd truck we have bought from Colonial West in the past 6 years. Paul Smith and the finance guy (who sadly I can't remember h facility... This is our 3rd truck we have bought from Colonial West in the past 6 years. Paul Smith and the finance guy (who sadly I can't remember he's name) have been very good to my husband and helped him get on the right track to getting what he needs... Thank you so much for all your help and support... More
We just bought a 2012 Equinox from Marc. It's our third car we've bought from him starting in 2007. This sale went smoothly, he took the time to let us test drive 2 different cars and made sure we got a go car we've bought from him starting in 2007. This sale went smoothly, he took the time to let us test drive 2 different cars and made sure we got a good price on the car before the trade and then he pushed for the extra on the trade that made us feel good about the price we got. He's always friendly and eager to help us find the right vehicle whenever we call or email him. This vehicle happened to be on the lot, but he did a lot of searching and went through hoops to get our other two cars. We had financing before going so we didn't need to deal with anyone else this time. We'll definitely go to Marc again the next time we need to buy a car. This dealer also has a good service dept and they have convenient hours. More
" My name is Rhett Grant and I am proud to have " My name is Rhett Grant and I am proud to have purchased a new work truck at Colonial West-Fitcburg! The entire process at Colonial was very profe " My name is Rhett Grant and I am proud to have purchased a new work truck at Colonial West-Fitcburg! The entire process at Colonial was very professional. I made an Internet inquiry and Kendra responded back to me very quickly. Quicker than all of the competitors. She made me feel very comfortable and set up and appointment for the next day so that a sales person could assist me. At the appointment I was introduced to Marc Grant. Marc asked a lot of questions and before I knew it, he found the vehicle at the price I wanted. From there, the process went smoothly and the financial process was very impressive, professional, and John Woodland was very cooperative and understanding to get me the best financial deal. I will be back in 5 or 6 years to get the Chevy Silverado 2500 HD. Marc knows what I want--stripped down version-no girlie power stuff--not for a work truck! Just tires, engine, heater and lights that's all! Oh, Marc also introduced me to the parts staff and service staff. All very professional also. Even the Sales Manager who burned my hamburgers!! haha! I like them burned anyway. Free coffee for your customer, Keurig System--that's unheard of! keep up the outstanding service! You will be satisfied with your purchasing experience at Colonial West-Fitchburg. A proud owner of a new 2011 Chevy Silverado 1500 Work Truck 4 4WD" More