Colonial West Chevrolet of Fitchburg

I felt like Will Bryan went above and beyond to help us! We found the people there friendly . There was an issue, not there fault. They did all they could to speed along the process and resolve the issue.. We found the people there friendly . There was an issue, not there fault. They did all they could to speed along the process and resolve the issue.. I would highly recommend Will Bryan and this dealership! More

I called in on a Tuesday morning with transmission trouble and a lack of power on an older - 2003- Impala and was told to bring the car in as soon as I was able. I took the car in that morning and had trouble and a lack of power on an older - 2003- Impala and was told to bring the car in as soon as I was able. I took the car in that morning and had it back within 24 hours working perfectly for a very reasonable price. Colonial West was able to get the parts and install them in less than a day. I'm sure someone was working late to do this and I appreciate it. More

Colonial West Chevrolet had a great calm environment. My Sales Consultant Ivy Shomphe is a sweet and incredibly professional lady! I felt very comfortable dealing with her. Thank You ;) Sales Consultant Ivy Shomphe is a sweet and incredibly professional lady! I felt very comfortable dealing with her. Thank You ;) More

I cannot express how fabulous my experience was! Fist off, I absolutely hate car shopping, I'm super short, and extremely picky. I found the perfect car, Chevy Spark. I had a rather tight budget, have ne off, I absolutely hate car shopping, I'm super short, and extremely picky. I found the perfect car, Chevy Spark. I had a rather tight budget, have never purchased a new car before, and didn't have very good credit. Jose spent almost 5 hours straight getting me that car! He got the price to where I could afford it, got the payments exactly where I wanted them, and got me financed with the amount that I wanted to put down. He made this experience so simple and easy, he even let me print off my proof of address from his computer so I could finish everything that day and leave with my new car. I have NEVER had such a good experience buying a car!! I've had this car for almost 3 months now and I am absolutely loving it! I would definitely refer anyone I know purchasing a vehicle to Colonial West, and I am so glad I chose to stop there while I was car shopping! More

I had all of my Chevrolet Avalanche's brake lines replaced due to corrosion. Vehicle is older so it was understandable brake lines were bad. I had my truck towed in on a Saturday afternoon. I had a c replaced due to corrosion. Vehicle is older so it was understandable brake lines were bad. I had my truck towed in on a Saturday afternoon. I had a call Monday late afternoon with an estimate which was on par with labor rates, hours and amount of work involved. Gave Edison the okay to move forward. My phone rang Wednesday morning saying my truck was ready for pickup with the price matching the estimate. All brake lines replaced, alignment done and in MINT condition. When I say mint, it's because everything was fixed and they washed, waxed, buffed, dry and detailed my whole truck and it smelled and looked brand new as if it was off the assembly line. Thank you so much - Vinnie - Clinton, MA More

From the first time I had spoken with Ivy,I found her to be professional,courteous and helpful. She was able to answer any question or find the answer.She was very willing to work with me on the purchase o be professional,courteous and helpful. She was able to answer any question or find the answer.She was very willing to work with me on the purchase of the 2002 GMC truck I bought there and helping to get the financing to make it possible.She took the time to offer an extended warranty plan and answer any questions I had about it.This was my first time at Colonialwest,and I would recommend them and Ivy to anyone looking to buy a new or used vehicle! More

Had a very comfortable experience in my search for my new sports car. Very professional process, led by Ivy Shompie. Glad to recommend to anybody asking where I got my beauty !! sports car. Very professional process, led by Ivy Shompie. Glad to recommend to anybody asking where I got my beauty !! More

My experience at Colonial West was as good a car buying experience as I have ever experienced. Will and Gino went above the norm in order to find me a car that would fit my needs and to get me the financi experience as I have ever experienced. Will and Gino went above the norm in order to find me a car that would fit my needs and to get me the financing so that I could afford to replace what was becoming a money pit older car. Everyone I met at the dealership was pleasant and friendly. More

Entered the dealership not knowing much about it, as I had never been there but been to many others. I walked out feeling good about the dealership and the vehicle I purchased. They worked with me in gre had never been there but been to many others. I walked out feeling good about the dealership and the vehicle I purchased. They worked with me in great manner, I would recommend them to my friends and family. More

Bought a new 2009 Traverse have had nothing but trouble misfiring, front end work twice, timing chain, defrost went twice, leaks from fire wall, changed carpet twice, new tranny last year, in right now fo misfiring, front end work twice, timing chain, defrost went twice, leaks from fire wall, changed carpet twice, new tranny last year, in right now for tranny and leaky power steering, keep having trouble with their extended warranty, they only want to pay if I bring it back to them But I moved an hour away. But they gave us a couple of free oil changes so I guess I shouldn't complain. More