Colonial West Chevrolet of Fitchburg

Great experience This is the fifth vehicle that we have purchased from the "Go To Guy" since 2008. Terry always exceeds our expectations and makes the car buying exper This is the fifth vehicle that we have purchased from the "Go To Guy" since 2008. Terry always exceeds our expectations and makes the car buying experience a pleasure. Both Terry and Colonial West worked with us to get us the exact vehicle that we wanted at the best price. We are thrilled with our new car and we will definitely buy from Terry again in the future. More

I was the Priority This dealership is one in a million. I was made to feel like I was the only one there. Terry Locher is truly the Go To Guy. My wife loves the car he g This dealership is one in a million. I was made to feel like I was the only one there. Terry Locher is truly the Go To Guy. My wife loves the car he got us into. I will with out a doubt buy another vehicle from Colonial West Chevrolet. They make you feel like family. Always a smile and a friendly disposition on everyones face. Anyone who reads this, and is looking for a car or truck. Head down to Colonial West Chevrolet. Best move I made. Thank you Terry Locher for a great car buying experience. I will be back. More

Very easy and satisfying experience. Needed to change from my 2006 Impala but owed money on it. Really did not think I could the quality car I ended up buying, a 2014 Impala limited. It w Needed to change from my 2006 Impala but owed money on it. Really did not think I could the quality car I ended up buying, a 2014 Impala limited. It was a definite upgrade from the 2006. They made the deal work at a great price. My 2014 is the nearest thing to a new car that I would ever afford. It has all the latest bells and whistles I have not ever had before. The atmosphere at the dealership was friendly and no pressure like the old days at dealerships. Everything worked out to my and their satisfaction. They were very accommodating in letting me retrieve my snow tires off the 2006 which had just put on last week. Very satisfying experience. I hope the service department is as good as the sales department. More

Happy customer Colonial West had the car we were looking for at the right price. Terry was very helpful in showing us the car and fair and up front in the negotiatio Colonial West had the car we were looking for at the right price. Terry was very helpful in showing us the car and fair and up front in the negotiations. I would definitely go back again! More

Finally!!! A service dept that seems to know their Stuff I had been dealing with another dealership with problems for about 5 months. It would take a few attempts to get the problems solved, and the last pro I had been dealing with another dealership with problems for about 5 months. It would take a few attempts to get the problems solved, and the last problem never was. Plus, each time I brought it in, I came away with more problems that weren't there before. They were terrible and made my New car buying experience a nightmare. I FINALLY decided to go to another dealership so I asked around. People were saying good things about Colonial-West, and it was the next closest, so I went. They fixed the problem in no time. I was SO NICe to deal with a competent, professional dealer's service department after the nightmare I had gone through for the last 5 months with a different dealership's service dept. I thought I had a lemon, but just had a bad dealership. I am happy with my 2013 Sonic again. Thank You Colonial-West. More

Great service experience Thumbs up all around - great group of guys in Service! Came in for first time and was treated like an old time client, didn't even buy the car there. Thumbs up all around - great group of guys in Service! Came in for first time and was treated like an old time client, didn't even buy the car there. Was treated with respect for my knowledge and treated like a knowledgeable customer, instead of being talked down. Where have these guys been all my Chevy life? More

Terry the Go to Guy! Terry was so helpful! He made the whole process of leasing my 2014 Chevy Cruze very easy. I will definitely 100% be going back to this dealership to p Terry was so helpful! He made the whole process of leasing my 2014 Chevy Cruze very easy. I will definitely 100% be going back to this dealership to purchase my next vehicle when the time comes! More

2013 WRX Thank you Terry for excellent customer service, along with the rest of the colonial staff. Experience was easy and stress free, and left with the car Thank you Terry for excellent customer service, along with the rest of the colonial staff. Experience was easy and stress free, and left with the car on the same day!!! Thank you again. More

2014 Chevrolet Silverado - Terry I was very pleased with the quality of service I received from Terry and the rest of the Colonial Chevrolet staff. They made the purchase of my truck I was very pleased with the quality of service I received from Terry and the rest of the Colonial Chevrolet staff. They made the purchase of my truck quick and easy, ask for Terry when you get there - you won't be disappointed. More

used car Terry is an asset to your company. He was a pleasure to deal with. I am a hundred percent satisfied. Will recommend to all my friends searching for ve Terry is an asset to your company. He was a pleasure to deal with. I am a hundred percent satisfied. Will recommend to all my friends searching for vehicles. More