Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,336 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,336 reviews
May 22, 2015
thanks for the help Thankyou for allllll the help. The car is great .terry locher did an awesome he took the extra time to make sure we were both happy and took the extra Thankyou for allllll the help. The car is great .terry locher did an awesome he took the extra time to make sure we were both happy and took the extra time to answer all of our ?s. Thanks again. More
by randy
Employees Worked With
Terry"The Go To Guy" Locher
May 15, 2015
Thanks to ivy,George in the sales dept top notch I felt no pressure at all they let me take my time,can,t say enough about Ivy,George and Gino.I would remind colonial west Chevy to everyone,Keep up t I felt no pressure at all they let me take my time,can,t say enough about Ivy,George and Gino.I would remind colonial west Chevy to everyone,Keep up the GREAT!!!! Work guys,give them the best rating More
by Silveradodon
Employees Worked With
And George Vargas, Ivy Shomphe
May 13, 2015
Great Sales Great experience, Jenny was wonderful and could not have been more helpful. I bought a great car from this dealership and could not be more happy Great experience, Jenny was wonderful and could not have been more helpful. I bought a great car from this dealership and could not be more happy More
by cpenney6
Employees Worked With
Jennifer Grey
May 01, 2015
Thanks ivy and carlos Thanks guys for my new disel 350 truck i love it and thanks for the great service and i recomend everione to go there and experince what i have experi Thanks guys for my new disel 350 truck i love it and thanks for the great service and i recomend everione to go there and experince what i have experince with you guys thanks More
by Rei
Employees Worked With
Ivy Shomphe
April 05, 2015
"Awesome Harley" Thanks so much Terry for thinking of my wife and I. This Harley Trike is going to bring a lot of freedom and memories. Job well done buddy. Thanks so much Terry for thinking of my wife and I. This Harley Trike is going to bring a lot of freedom and memories. Job well done buddy. More
by Cowboy
Employees Worked With
Terry"The Go To Guy" Locher
April 02, 2015
LOVED IT This here is my second visit to Colonial West, on John Fitch highway. I love this Place There is not one person that is unfriendly. Everyone is very n This here is my second visit to Colonial West, on John Fitch highway. I love this Place There is not one person that is unfriendly. Everyone is very nice and certitudes. They have an amazing car, truck and suv selection. It is a very clean place as well. I know now I will never use another car dealership again. Thanks Everyone Tanya S. and Daryl B. More
by snowbunny2828
Employees Worked With
Jennifer Grey , Jose Sarita, Terry"The Go To Guy" Locher
March 15, 2015
Fun and helpful Ive known Terry for years now and I must say he still makes the car buying experience fun and easy. Thanks Terry I love the new truck and ill see ya s Ive known Terry for years now and I must say he still makes the car buying experience fun and easy. Thanks Terry I love the new truck and ill see ya soon for the wifes car More
by llagoy84
Employees Worked With
Terry"The Go To Guy" Locher
March 08, 2015
Terry the "Go To Guy" Terry helped me get into the car I wanted and at a very reasonable price, and just in time for my 60th. Thanks Terry, you go guy.. Bruce Terry helped me get into the car I wanted and at a very reasonable price, and just in time for my 60th. Thanks Terry, you go guy.. Bruce More
by redo02062
Employees Worked With
Terry"The Go To Guy" Locher
March 05, 2015
Very Happy I never thought I would be able to afford the car I always wanted but they worked with me to make it possible. They were both friendly and professiona I never thought I would be able to afford the car I always wanted but they worked with me to make it possible. They were both friendly and professional and I am very happy with my purchase! Terry Locher is a great advocator for his customers! More
by stacey45fh
Employees Worked With
Terry"The Go To Guy" Locher
March 05, 2015
Service Diagnosed the problem and fixed it. Great experience friendly staff very knowledgeable. My wife and I are very satisfied. The cars are happy too. Than Diagnosed the problem and fixed it. Great experience friendly staff very knowledgeable. My wife and I are very satisfied. The cars are happy too. Thanks More
by jimr621
Employees Worked With
Edison DaCosta
