Colonial West Chevrolet of Fitchburg

I recently purchased a 2013 2500 HD with a Fisher plow from Colonial West and could not be happier with the customer service that was provided to me. Ivy Shomphe was very knowledgable, friendly, and very from Colonial West and could not be happier with the customer service that was provided to me. Ivy Shomphe was very knowledgable, friendly, and very patient with my million questions. By far the best buying experience ever. Thank you so much to General Manager Jeff Chandler and his outstanding team from top to bottom and to Ivy my customer relations rep. at Colonial West. Colonial West is the team you definitely want working for you in all your automotive needs. Again Thank you all so much. I will definitely be sending customers your way. More

I have never had a car buying experience like this. From the moment I walked in I felt welcome. I was given space to look around at my leisure instead of being bombarded like other dealerships. When I was r the moment I walked in I felt welcome. I was given space to look around at my leisure instead of being bombarded like other dealerships. When I was ready for assistance Internet Manager Ivy Shomphe was there to field all of my questions. She was the most knowledgeable sales person I have ever dealt with. She knew exactly what i was looking for and went out of her way to make sure that I was 110% satisfied with my new truck. I have never walked out of a dealership with a bigger smile on my face. If you want a Chevy, go to Colonial West. And if you go to Colonial West, see Ivy. Thank you, Ivy, and Thank you, Colonial West Chevrolet. I plan to be back. More

I came in afterhours for an inspection sticker the customer relations manager still took me in for my inspectio. And wasvery nice to me. I'm a first time customer and would recommend colonial west of customer relations manager still took me in for my inspectio. And wasvery nice to me. I'm a first time customer and would recommend colonial west of fitchburg to anyone looking for great customer service More

I have been in for service on several occasions and Ivy, Tom and Edison have been very helpful courteous and respectful making sure all of my service and parts needs are met with the highest level of quali Tom and Edison have been very helpful courteous and respectful making sure all of my service and parts needs are met with the highest level of quality and customer service. I work a hectic schedule and the team has made every effort to, and has succeeded at accommodating my needs. Thank you. More

I recently purchased an SUV from Colonial West and could not be happier with the customer service that was provided to me. Ivy shomphe was very knowledgable, friendly, and very patient with my million quest not be happier with the customer service that was provided to me. Ivy shomphe was very knowledgable, friendly, and very patient with my million questions. By far the best buying experience thus far, thanks to Ivy at Colonial West! More

They work as great team! It was our first purchase and there patience was great for dealing with a very challenging purchase! True professionals! There service dept is top notch,several accessories had to there patience was great for dealing with a very challenging purchase! True professionals! There service dept is top notch,several accessories had to be added to fit our needs More

I got GREAT SERVICE right of the start bought a 2007 ford exployer sport track. runs real good they set me up GOOD. they ansered every question I had TERRY "THE GO TO GUY" IS THE MAN YOU WANT TOO SEE then d exployer sport track. runs real good they set me up GOOD. they ansered every question I had TERRY "THE GO TO GUY" IS THE MAN YOU WANT TOO SEE then delivered my new truck to my houses so I am telling to buy YOUR next car truck new or used and for great service to see terry "THE GO TO GUY" AND JOSE JOSE SARITA THANK YOU GUYS FROM GEORGE JESS OF LEOMINSTER More

My experience with Colonial Cheverolet West was very professional. I went in knowing what I was looking for. I worked with Ivy to find the vehicle that I wanted, and showed me everything that the car ha professional. I went in knowing what I was looking for. I worked with Ivy to find the vehicle that I wanted, and showed me everything that the car had to offer and how it worked. She also worked through financing with me and helped get me a resonable price for the car I wanted. An excellent buying experience with Ivy I would recommend Colonial West to all my friends and family. I have never had such a great experiance buying a car!! More

I just bought a 2013 Chevy Camaro 1LT with the RS Package from Terry "The Go To Guy" and he really was. He had to do quite some searching to find the model I was looking for with the features I wanted. He ga from Terry "The Go To Guy" and he really was. He had to do quite some searching to find the model I was looking for with the features I wanted. He gave me a great deal on my trade in and a great deal on my new Camaro. He hooked me up with someone to do the rally striping I wanted done so by the time I came back from my business trip and was ready to pick her up the car was exactly what I had wanted! He had taken care of the whole thing while I was away! She was beautiful. Thanks Terry!!!!! More

Terry Locher helped me find a vehicle in my price range with the options I wanted that was a great fit for me. He was very helpful and great to work with. I have sent others to him that also made purchases with the options I wanted that was a great fit for me. He was very helpful and great to work with. I have sent others to him that also made purchases. More