Colonial West Chevrolet of Fitchburg

First time major vehicle purchase made simple! As a first time purchase Colonial West Chevrolet made this entire process so simple! From selecting the vehicle to test driving the vehicle everything As a first time purchase Colonial West Chevrolet made this entire process so simple! From selecting the vehicle to test driving the vehicle everything went very smooth! They take care of everything including loan assisting registering and inspecting! Jennifer Gray made sure i was treated with excellent customer service and that i left the lot with an amazing vehicle and an outstanding deal! I am very pleased with how everything went and i love the car! Thank you! More

Jenny Gray wicked awesome finance guy Carlos needs to learn Jenny was gr8 from the first phone call with her. She is more than just a salesperson. She makes you comfortable throughout the process. She brought m Jenny was gr8 from the first phone call with her. She is more than just a salesperson. She makes you comfortable throughout the process. She brought my car to New Hampshire. She double checked that everything that was needed was done. She even told me that she would ensure that the GM knew about how disrespectful the finance manger was to me when I told her I almost walked away from the deal because of him. Deal with Jenny she has your back no matter what ur situation is. I was one of four people she sold a car to the day I bought mine. My ratings are for Jenny Gray. If I was rating Carlos it b nothing. More

Amazing Customer Service! Friendly and very informative! This is my 2nd time purchasing a car from Paul Smith at Colonial West Chevrolet in Fitchburg Ma. Paul and the entire staff there is extremely friendly This is my 2nd time purchasing a car from Paul Smith at Colonial West Chevrolet in Fitchburg Ma. Paul and the entire staff there is extremely friendly and informative. They were able to find me a car right away and there was absolutely no presssure the entire time! I highly recommend ths car dealership! They are extremely knowledgable and and experienced! More

2015 deep ocean blue 1500 I was very glad that Terry was my salesperson. He was very knowledgeable about my truck, and he made it fun . He showed me everything that the truc I was very glad that Terry was my salesperson. He was very knowledgeable about my truck, and he made it fun . He showed me everything that the truck was capable of doing If your looking to buy a new vehicle . Go see Terry , you won't regret it More

Two Words - Jen Gray I was looking for a new car and found what I was looking for on the dealer website. When I got to Colonial West I was greeted by Jennifer Gray who mad I was looking for a new car and found what I was looking for on the dealer website. When I got to Colonial West I was greeted by Jennifer Gray who made the entire car buying experience very easy. Reflecting back on this, it was like buying a new car from a friend and not the typical car dealership experience we all dread. Thanks again to Jen for getting me into a new diesel Cruze. I will without a doubt be going back to Jen for my next purchase, a diesel Chevy Colorado 4X4. More

smooth sailing I appreciate the time and attention given to me by George and Will during my visits to Colonial West. All the information that I needed to make a deci I appreciate the time and attention given to me by George and Will during my visits to Colonial West. All the information that I needed to make a decision on my car purchase was made readily available, including the search of other Colonial dealerships for the vehicle color that I wanted. The whole experience was very positive. More

Better then expected Overall I'd say my experience at the dealership was great! I had heard good things about the dealership but I would have never thought the process of Overall I'd say my experience at the dealership was great! I had heard good things about the dealership but I would have never thought the process of finding and buying a new car would have been this painless and stress less. Terry Locher was extremely helpful, he was knowledgable about the inventory, he answered all my questions and took care of my all concerns he was truly invested in finding the perfect car for me. More

awesome helpful ,friendly and professional , Terry Locher sales rep, detailed the car for me before pick up.was late to pick up car , he waited for me helpful ,friendly and professional , Terry Locher sales rep, detailed the car for me before pick up.was late to pick up car , he waited for me More

Perfect I don't have a single negative thing to say I had a great experience at colony west and as long as the service department is as good as sales they'll I don't have a single negative thing to say I had a great experience at colony west and as long as the service department is as good as sales they'll have my repeat business. Terry was great not pushy at all and Gino made the numbers work to where I was satisfied there willing to work with you and compromise unlike most dealers that give you a price and it's take it or leave it. I went to 5 dealers before colonial west and didn't like a single one when I met the guys at colonial it just felt right More

Satisfied Equinox Customer I am very satisfied with my 2015 Chevy Equinox LT. I currently own 4 GM vehicles, of all my GM vehicles I would have to say that my Equinox is my pref I am very satisfied with my 2015 Chevy Equinox LT. I currently own 4 GM vehicles, of all my GM vehicles I would have to say that my Equinox is my preferred choice to drive. If I was asked what my favorite features are about my Equinox I would have to say the RIDE & CREATURE COMFORTS. The MY-LINK radio amazes me every time I get in to the vehicle. Over the years this is my 2nd purchase from Colonial West Chevy. My 2013 Spark was my 1st purchase from Colonial West which introduced me to their TOP NOTCH service department. I had been looking at the purchase of another vehicle mainly a SUV. I had driven a Toyota Rav-4 and a Hyundai Santa Fe, neither of which fit my wants & needs like the Equinox. I had spoken W/ Terry " The Go To Guy" many times in passing while at the dealership. I was always impressed W/ Terry when I spoke W/ him about the Equinox I knew that I was dealing W/ a PROFESSIONAL. in every aspect of the word. When it came time for me to take the Equinox home Terry took the time to answer every question I had and made sure that I felt comfortable driving my Equinox alone for the 1st time. More