Colonial West Chevrolet of Fitchburg

my truck is AWSOME!!!!!!!! place is awesome people are great but if you need anything terry is the guy to go to he is the man to see he did awesome with my truck place is awesome people are great but if you need anything terry is the guy to go to he is the man to see he did awesome with my truck More

customer satisfaction a thing of the past Purchased a used 2014 Chevy truck for $26,000 and it only came with one set of keys and one key fob. Now I have to spend another $200 for a key and ke Purchased a used 2014 Chevy truck for $26,000 and it only came with one set of keys and one key fob. Now I have to spend another $200 for a key and key fob. Asked the sales man and the sales manager for an extra set and both said no. Are you kidding me!!!!!!!!!!! If I were buying an off brand car like a Volvo I might understand but its a Chevy at a Chevy dealer, I guess customer satisfaction is a thing of the past at this dealer. More

Bye to Avalanche; Hello Siverado! Gone 12 year old Avalanche; Hello beautiful, shiny, black Silverado. Our salesman, Paul L. Smith, answered all our detailed questions and we had quit Gone 12 year old Avalanche; Hello beautiful, shiny, black Silverado. Our salesman, Paul L. Smith, answered all our detailed questions and we had quite a few. He even asked fellow peers who were knowledgeable about setting up phones to help us. I was very impressive with the service department with their courteous, quick, respectful behavior when I went to obtain the inspection sticker. I had a few more questions and went back to see our salesman, Paul L. Smith, and the head of the service department saw me walk in and quickly came over to assist me. He answered my questions and walked me back to the truck. I told him I didn't want any flashing lights or beeping sounds when I locked the truck and needed to read up on how to program that function. He quickly assisted me in doing this and best of all - he showed me what he was doing! Thank YOU! More

Very satisfied Terry is a great salesman he was very patient and a huge help with getting my mother into a new car. We couldn't be happier with everything he did for Terry is a great salesman he was very patient and a huge help with getting my mother into a new car. We couldn't be happier with everything he did for us. Thank you Terry for all your help and hard work. More

trade in a buy of a new truck I was very pleased with the way everything was handle with my trade in and the sale of a new truck, Terry was very nice and answered many question I h I was very pleased with the way everything was handle with my trade in and the sale of a new truck, Terry was very nice and answered many question I had, I would not hesitate to let my friends know were to go for a new vehicle or used , I am happy with the new truck, Thank you Terry locher More

Bought second brand new vehicle from this dealership Paul Smith helped us with purchasing a great Chevy Cruz, no hassle, no delays. Just all out terrific service from this dealership. My wife bought he Paul Smith helped us with purchasing a great Chevy Cruz, no hassle, no delays. Just all out terrific service from this dealership. My wife bought her brand new truck in October and had the greatest of service. This dealership is fabulous and all are great to talk to and deal with. Paul Smith was and is a great salesman. I will buy in the future. More

Great service! Terry helped me get the right car for me and my budget. He took the time to find out what I wanted first without trying to "sell" right off the bat. Terry helped me get the right car for me and my budget. He took the time to find out what I wanted first without trying to "sell" right off the bat. I stopped in after work Friday and drove home in my new car the next day. Highly recommend! More

thank you terry had a great experience with terry and colonial west terry is a great guy and knows what he's talking about and go's out of his way for you great gob t had a great experience with terry and colonial west terry is a great guy and knows what he's talking about and go's out of his way for you great gob terry thank you More

Terry came through again I met Terry several years ago after a very disappointing experience at another dealership. I was looking into buying used and he managed to get me int I met Terry several years ago after a very disappointing experience at another dealership. I was looking into buying used and he managed to get me into something new and affordable. He again came through when I could not make up my mind with what I wanted. He is very professional and goes out of his way to make his customers happy. Thanks Terry for everything you do. More

No pressure! Vehicle buying made simple Terry is a very nice and knowledgeable gentleman. This is my second vehicle bought in he last couple months. Did everything he could do to make me fel Terry is a very nice and knowledgeable gentleman. This is my second vehicle bought in he last couple months. Did everything he could do to make me fell comfortable and didn't pressure to make the sale. He is the go to guy there at colonial! More