Colonial West Chevrolet of Fitchburg

Dishonest My 2017 Chevrolet Cruze was leaking water into the trunk. They had my vehicle for 6 days before they found the leak and made the necessary repairs. Tu My 2017 Chevrolet Cruze was leaking water into the trunk. They had my vehicle for 6 days before they found the leak and made the necessary repairs. Turns out the water was coming in from the spoiler. I picked up my vehicle a day after we received 18 inches of snow. My car was obviously covered in snow and ice from the storm so I did not notice anything out of the ordinary. Come to find out I have a deep scratch about 10 inches right along the spoiler. I called and spoke to the service manager. He insisted the damage did not come from his department. This damage was not there prior to them servicing the vehicle and they refuse to make things right. I would not recommend this dealership to anyone. I understand that accidents may happen but to not have a person/business own up to there mistakes is just not good business. More

excelent and friendly staff I went to Colonial West Chevrolet in Fitchburg to just look and compare prices for leasing a car. After talking with Gene Centauro I knew that I would I went to Colonial West Chevrolet in Fitchburg to just look and compare prices for leasing a car. After talking with Gene Centauro I knew that I would be Leasing a car from him. Gene was very knowlegible with the vehicles they had and was upfront with the negotiations which made for an easy purchasing experience. The day I picked up the car, Gene went over all the details of how everything work in the car. I would recommend Colonial West to anyone who is in the market for a vehicle More

Made a dream come true I wanted to thank Steven and Carlos for making my life long dream come true...got the perfect car which I LOVE!!!! Pretty easy and painless....thanks I wanted to thank Steven and Carlos for making my life long dream come true...got the perfect car which I LOVE!!!! Pretty easy and painless....thanks guys!!!! More

They made it easy to buy a car I went to the dealership one day knowing exactly what i wanted. Franklyn approached me and looked up the car, we went for a test drive then got the ba I went to the dealership one day knowing exactly what i wanted. Franklyn approached me and looked up the car, we went for a test drive then got the ball rolling right after. I was expecting it would take at least a week or so being a first time buyer but 5 days later i got the car i wanted. There's an insurance agency 2 minutes right up the street and they took care of the registration and inspection and a full take of gas when i picked it up. Couldn't be happier. Thanks again More

Excellent Service I recently purchased a Equinox. Not knowing what vehicle I wanted at first. Tommie Fountain was knowledgeable, friendly, personable and patient will I recently purchased a Equinox. Not knowing what vehicle I wanted at first. Tommie Fountain was knowledgeable, friendly, personable and patient will my many test drives. I'm happy with both the car and the service. More

Friendly and knowledgeable! I recently purchased a Chevy Equinox from Colonial West Chevrolet. Paul Smith, my salesman, was very friendly and knowledgeable! Paul was extremely h I recently purchased a Chevy Equinox from Colonial West Chevrolet. Paul Smith, my salesman, was very friendly and knowledgeable! Paul was extremely helpful answering all my questions and assisting me throughout to make it a smooth and seamless process. I highly recommend Colonial West Chevrolet and definitely go see Paul Smith! Andrea M. More

Love my Trax I just bought a 2018 Trax from Tommie Fountain. He was very personable and friendly. The deal went through quickly (in a matter of days) and without I just bought a 2018 Trax from Tommie Fountain. He was very personable and friendly. The deal went through quickly (in a matter of days) and without the hassles that I have experienced at other dealerships. I know what I want and Tommie was able to get me in the right vehicle for me. Will definitely go back and have referred my friends and family. More

Easy to work with. Recently purchased a truck from this dealership. Gene was very helpful and all around great to work with. He will be my first call when looking for my Recently purchased a truck from this dealership. Gene was very helpful and all around great to work with. He will be my first call when looking for my next truck. More

Great. Helpful Very helpful quick and no short cuts. I would recommend visiting the dealership especially terry. Well informed and will go the distance. I’m happy wi Very helpful quick and no short cuts. I would recommend visiting the dealership especially terry. Well informed and will go the distance. I’m happy with my vehicle. More

Pleasant Test drove in a snow storm, Terry cleaned the truck off and away I went, got back and talked numbers and then bought the truck nice and easy. Test drove in a snow storm, Terry cleaned the truck off and away I went, got back and talked numbers and then bought the truck nice and easy. More