
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very Good Experience We enjoyed our very first experience buying a 2018 Colorado in August 2018. Our great salesman was Tommie PC Fountain. Tommie was pleasant and knowled We enjoyed our very first experience buying a 2018 Colorado in August 2018. Our great salesman was Tommie PC Fountain. Tommie was pleasant and knowledgeable. No pressure sales experience. Thank you to all at Colonial West CHEVROLET in Fitchburg, MA. My husband and I recommend this dealership. More
Thank you so much Bill! I purchased a Chevy Cruze off Bill McMahon here and it was an awesome experience. He only focused on my needs and was patient and didn’t pressure me I purchased a Chevy Cruze off Bill McMahon here and it was an awesome experience. He only focused on my needs and was patient and didn’t pressure me at all. I felt comfortable with him and fully confident in his advice and ability to get me the best deal. I am completely satisfied with my new car and won’t buy from anywhere or anyone else in the future! Thank you again Bill and the rest of the staff at colonial west. More
Third Time is a Charm Spoke to Tania on the phone told her what I was looking for, we set up the appointment met with Tommie he showed me the Equinox that I saw on the webs Spoke to Tania on the phone told her what I was looking for, we set up the appointment met with Tommie he showed me the Equinox that I saw on the website then we narrowed it down to the best option for me. A few phone calls, faxes, and getting everything set up so I could just walk in transfer plates and drive away literally. Also I had my daughter who is 3 and she was entertained the entire time, not to mention going to switch the car seat out to the new car. Tommie helped get that all set up making sure it was safely installed. I have now bought 3 cars from this dealership and they give you a great trade in value and a great price for your the car you are looking for searching for the best options and how to get you the most money off! More
Fantastic group to work with! Was immediately greeted by Walter, who proceeded to work with us to find the best scenario for purchasing a pick up. Explained the different options o Was immediately greeted by Walter, who proceeded to work with us to find the best scenario for purchasing a pick up. Explained the different options of buying new or used, without any pressure whatsoever. He went through several vehicles- broke down the prices, values, loan options, etc. Kept him there past closing time, along with his sales manager, Geno. Both of them worked to get us a deal, but we weren't ready to pull the trigger. Came back the next day to finalize our decision, and worked with another salesman, Gene (not Geno), who worked with us to get the best deal as well, with another manager, Carlos. Gene spent hours with us, was straightforward, kind, and no pressure. He was willing to work hard for us, even though it wasn't his commission. We were so impressed by that. It was a great experience. Friendly, hard working, and honest team. Truly felt like they had our best interest in mind when choosing the right vehicle. More
Love my Silverado! Fast service . Delivered vehicle as promised. Took care of all requests in prepping the truck for delivery . Priced below market value . Up front with Fast service . Delivered vehicle as promised. Took care of all requests in prepping the truck for delivery . Priced below market value . Up front with all fees. Took care of registration and inspection on site. One stop shopping . More
*The most frustrating experience ever* After trying to communicate with this dealer for several weeks, I finally made an offer that I could live with. Even if I was trying to buy a 100,000 After trying to communicate with this dealer for several weeks, I finally made an offer that I could live with. Even if I was trying to buy a 100,000 dollar car this salesman was more frustrating that my ex-wife. Not only he was frustrating but offer no value. I asked simply questions about the car, but not a clue. I didn't need help with financing etc, still He took over 16 hours to type up a simple purchase & sales agreement, then another 8 hours to simple send and RMV form to the insurance. He would not follow simple instruction. I got so frustrated that end up canceling the purchase. Buying a car should not be carry in such fashion especially after agreed on a price. How ridiculous is that...? Just terrible!!! More
2016 Equinox We found the car through the website, and met Tommie when we came in. He was very helpful and extremely knowledgeable. He walked us through the purcha We found the car through the website, and met Tommie when we came in. He was very helpful and extremely knowledgeable. He walked us through the purchase, spending a great of time, and answering our many questions. My wife and I were nervous about the purchase and Tommie was able to put us at ease. Very personable, easy to talk to, and a great salesman. More
Excellent Experience Had a wonderful experience getting my second car here, after the first one was totaled. Got the fair pricing in the range I wanted. Franklyn Brown w Had a wonderful experience getting my second car here, after the first one was totaled. Got the fair pricing in the range I wanted. Franklyn Brown was my sales associate, and he was very helpful. He even remembered what I was looking for the first time I came in when I came in a second time! Some people get uncomfortable at car dealerships because of their nature, but I always felt comfortable here! I got a fair deal and the car I was looking for. The car itself was cleaned very nicely before I arrived to fill out the paperwork! I went in on a Saturday, and I was very excited and surprised to be driving home with my car that Monday night. My boyfriend and I were so thrilled with how this purchase went, he said he will be returning here when he needs a new vehicle! More

Easiest car buying experience Went in to look, they worked with my budget and what I wanted. Frank was amazing and helped every step of the way! So happy to stay in the Chevrolet f Went in to look, they worked with my budget and what I wanted. Frank was amazing and helped every step of the way! So happy to stay in the Chevrolet family! More
Purchase of a 2011 Silverado pick up Bill,was very pleasurable to deal with answered all my questions about the truck. He also was very helpful in explaining all these new things this old Bill,was very pleasurable to deal with answered all my questions about the truck. He also was very helpful in explaining all these new things this old guy didn't know about the truck. More