Colonial Volkswagen of Medford - Service Center

Very pleased with the service provided. Staff were very nice and responsive. Glad I bought my VW there. Staff were very nice and responsive. Glad I bought my VW there. More

One of the worst dealerships I’ve visited in a while. I went in for a scheduled service and was asked if I needed any additional assistance. I requested a recall service for my iD4, which has an ongoing I went in for a scheduled service and was asked if I needed any additional assistance. I requested a recall service for my iD4, which has an ongoing recall, but nothing was done about it, requiring me to arrange another visit. Additionally, the same service advisor forgot to order the recall parts when I returned two weeks later, leaving me to drive around with a faulty vehicle for an unknown amount of time. Totally unacceptable. More

Excellent and fast service at the Volkswagen station. Competent and polite mechanics. Thank you very much. Competent and polite mechanics. Thank you very much. More

Dan was very helpful, competent and friendly. He was efficient and didn't keep me waiting a long time. He was efficient and didn't keep me waiting a long time. More

Easy drop off and pick up and work done timely as well as professionally completed! professionally completed! More

Service team is the best at VW Medford! Very helpful, super kind, sort out everything quickly. Always give your car a rinse too. Very helpful, super kind, sort out everything quickly. Always give your car a rinse too. More

I called to make an appointment for airbag recall. When I got there I was told that they had no airbags in stock and I had to reschedule. They should have told me about it when I made the appointment. When I got there I was told that they had no airbags in stock and I had to reschedule. They should have told me about it when I made the appointment. Just wanted you to know that my time it is also valuable. Thank you. More

Al was professional, efficient, and effective in my service visit. Always seamless at Colonial VW of Medford. service visit. Always seamless at Colonial VW of Medford. More

Very efficient and easy to get everything done. Easy to schedule and the shuttle service was great. Easy to schedule and the shuttle service was great. More

Frank was excellent and went out of his way to make sure I was not only taken care of, but that I was getting the best deal possible. Colonial VW of Medford provided all around exceptional service. I was not only taken care of, but that I was getting the best deal possible. Colonial VW of Medford provided all around exceptional service. More