Colonial Volkswagen of Medford - Service Center

They went above and beyond to service my car as quickly as possible and even got it back to me earlier than expected! as possible and even got it back to me earlier than expected! More

I went to them for replacement tires and they provided great service much faster than the time they quoted for me. great service much faster than the time they quoted for me. More

Greg Cohen in sales arranged my appointment and Dan in service met me at my car. Dan confirmed the services to be performed and kept me up to date with its progress. Both Greg and Dan are assets to Coloni service met me at my car. Dan confirmed the services to be performed and kept me up to date with its progress. Both Greg and Dan are assets to Colonial Volkswagen. More

The roof liner was changed, but it was not done well. Corners did not align and there was an area that looks like they had to clean, but was not done with much diligence. Corners did not align and there was an area that looks like they had to clean, but was not done with much diligence. More

Always excellent and friendly service. ..You are very good at knowing what needs to be done with my vehicle, and with your recommendations...Thanks! ..You are very good at knowing what needs to be done with my vehicle, and with your recommendations...Thanks! More

Kiiara was excellent, service was fast, professional & exceeded my expectations. I always highly recommend Colonial VW but this time they wen't above and beyond helping me out on short notice. exceeded my expectations. I always highly recommend Colonial VW but this time they wen't above and beyond helping me out on short notice. More

Great attention to detail and service. Always very responsive to me. Service center is extremely clean. I live far away but make all arrangements for my daughter’s car and they are grea Always very responsive to me. Service center is extremely clean. I live far away but make all arrangements for my daughter’s car and they are great to work with over the phone to schedule work. More

Setting up an appointment was easy and I got the right amount of appointment reminders. When I arrived, they took my car promptly and it was clear what service was being done. The waiting room is clean an amount of appointment reminders. When I arrived, they took my car promptly and it was clear what service was being done. The waiting room is clean and comfortable and the wifi worked really well so I could have video meetings while I was waiting (quietly so I didn't bug other people, of course!). My car needed new brake pads, and my service agent was really clear on what was going on and options/price. More

Frank was very understanding and helpful when I called. He kept me informed and walked me through my options. He kept me informed and walked me through my options. More

Always great service at Colonial VW! Good communication from the service department and fast service. Recommended. Good communication from the service department and fast service. Recommended. More