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Colonial Volkswagen of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
2,128 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,128 reviews

November 16, 2024

Paul was an awesome salesman. He was friendly, easy going, not pushy at all, and accommodating. More

by jaytray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Colonial Volkswagen of Medford responded

We are very happy to hear that Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2024

Steve was the BEST! Great and honest guy and helped me find the perfect car for my family. More

by kaylamweber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Colonial Volkswagen of Medford responded

It's great to hear that Steve and the team were able to help you out, Kayla. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford!

November 14, 2024

Steve was one of the best car sales reps we've ever worked with. He was patient and worked with us to make sure we got the best deal and the perfect car for us. Highly recommend! More

by Bmello_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Steve and all of us at Colonial Volkswagen of Medford are glad to have you as a customer.

November 13, 2024

The service requested was completed expeditiously and your service representative was professionally friendly and provided any information I needed. More

by PIEBACK
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
I think his name was Al
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Nov 14, 2024 -

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford. We look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 13, 2024

Great Service! Again. Advisors Desk and Mechanics Shop. Considerate. Accommodating. And, fair priced.. (Online scheduling remains horrible.) More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Levesque, Service--5 *****
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Nov 14, 2024 -

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 13, 2024

I love the service here. I took test drives on different brands. And they did a great job. More

by chengyanbo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 13, 2024

Easy scheduling. Nice wait with snacks and tv. Chairs are not the most comfy but are not bad. Car was clean and vacuumed. Very nice More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 12, 2024

Service was completed in a reasonable time and no problems have been noticed. I am satisfied. More

by ANDYJB45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN
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Nov 14, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review, Andy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Volkswagen of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 10, 2024

The experience was great overall. I first reached out online while searching for options and Steve replied back instantly. More

by manotto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2024

professional, helpful. the new vehicle was defective at pickup, but they arranged repairmen timely to have it fixed. More

by wanlmin96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford!

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