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Colonial Volkswagen of Medford

Medford, MA

4.8
2,202 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,202 reviews

April 01, 2025

They are all great and seem very knowledgeable I’m so glad I did buisness with you all More

by lorac1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

March 22, 2025

They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! More

by JOHNSON.USMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Colonial Volkswagen of Medford responded

We are very happy to hear Frank and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 17, 2025

The service process was efficient and the wait was as predicted. While prices are up, coordinating with mid week discounts helped a lot More

by dmlynchjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2025

Great Service, Again! ! Colonial VW cordial professionalism makes service as comfortable as possible. Al, in particular, is an outstanding professional. He listens, a More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Levesque
Mar 16, 2025 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2025

My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. More

by SHANITAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 11, 2025

I bought a new SUV through Steve Warren. Can’t recommend him enough. Simply put, he gives car salespeople a great name. There was no hard selling and he got us a fair price on our trade-in w More

by joseph.s.bussiere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damaris Izard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Colonial Volkswagen of Medford responded

Thanks, Joseph, for your feedback on your recent visit to Colonial Volkswagen of Medford. It's great to hear that we were able to assist you and that you had such a positive experience.

March 11, 2025

Staff ALWAYS helpful and provide excellent service. Been dealing with Colonial service for many years. More

by marilynwalsh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Colonial Volkswagen of Medford responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 09, 2025

The team was great , the process was easy and the step by step information from the mechanic was state of the art. I want to bring all my cars there. Great job More

by throwthecuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 08, 2025

Keven was great. And I was such a pain. But he was more than obliging to put up with me. I kept forgetting everything in my trade in. All of your staff was very frien More

by maypkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damaris Izard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Colonial Volkswagen of Medford responded

Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford. It's great to hear that Keven was able to assist you and that you had such a positive experience.

March 06, 2025

Frank Dasilva was nice person and helpful . Just I will tell him good luck in his work. More

by halimaettaib54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. Frank and our team appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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