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Colonial Volkswagen of Medford

Medford, MA

4.8
2,186 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,186 reviews

February 22, 2025

Great service from Kevin - thank you! From selecting our car to picking it up fully charged and ready to go, he was fast, clear and explained everything really well. More

by kristen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Umana
February 20, 2025

Thanks for the excellent service on my car as always. Highly recommended location for purchasing a car! More

by christos.kokkalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out, Christos. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 20, 2025

Very good 5 stars good for CSI scores no problems with service and dealership got me in quick More

by bconley518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 19, 2025

Picking up my car was efficient and pleasant. Staff were prepared for me and had all the paperwork ready to go! More

by sheilajamd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Colonial Volkswagen of Medford responded

Thank you, Sheila, for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 19, 2025

The team was absolutely wonderful and so thoughtful every step of the way. When my vehicles issue didn't resolve after getting work done they were proactive about working with me in a caring way to help get More

by hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 19, 2025 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 12, 2025

Helped me out with an urgent issue when I was in a pinch. I really appreciate the work they do and the help and information they provide! More

by MRCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Swartz
Feb 12, 2025 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Daniel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 10, 2025

The experience was good and the dealership was veey helpful and quick in processing the car and payment. More

by singal.sagarika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Singal, and we hope to see you again!

February 09, 2025

Very friendly and efficient person. We had an amazing experience. Thank you for your time. More

by roxane.darbousset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Colonial Volkswagen of Medford responded

Thank you, Roxane, for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2025

Fantastic service with thoughtful and knowledgeable staff. Fast and honest servicing of my vehicle. They treat you fairly both in the showroom and service area. More

by Juno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2025

Professional, courteous and true to their word. Everything and everybody was straight forward easy going. More

by DWPOITRAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Please let us know if we can be of any more assistance.

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