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Colonial Toyota in Milford
Milford, CT
862 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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862 Reviews of Colonial Toyota in Milford
April 10, 2013
No games with figures for certified pre-owned Toyota Yaris, no hidden fees or charges and very good price going below kbb suggested dealer price. The atmosphere is very welcoming and relaxed, they do ta Yaris, no hidden fees or charges and very good price going below kbb suggested dealer price. The atmosphere is very welcoming and relaxed, they do take care of the kids while you are discussing your options (movies and cartoons inside the car you can climb, video games, juice and soda). Todd Jones and Frank Pratis made an impression of very honest and straightforward people with whom it's a pleasure to talk business and not waste time over pricing issue. Only positive emotions with this dealership (at least with these two employees). More
by vasilisa
Employees Worked With
Todd Johnes and Frank Pratis, Frank Pratts
December 10, 2012
We have bought 2 cars from Colonial Toyota - a New 2007 Toyota Sequoia (purchased in 2007) and a 2008 used Rav4 (purchased in 2009) Both were reasonably priced. Both cars have had all of their service do Toyota Sequoia (purchased in 2007) and a 2008 used Rav4 (purchased in 2009) Both were reasonably priced. Both cars have had all of their service done at Colonial Toyota. The service is outstanding Lenny Pue is great! Although our sales experience was not exceptional since sales people are paid on commission and they all push hard, the service is what keeps us coming back for more. We will be buying another Toyota next year when our daughter starts to drive! More
by crjones1955
Employees Worked With
Lenny Pue, Lenny Pue
November 24, 2012
I purchased a Nissian Versa Sedan '07 and its great except it had a CD stuck in the radio & a bad tire! I was upset that Hyginus (the salesman gave this car to me w/ these problems then had somewhat of except it had a CD stuck in the radio & a bad tire! I was upset that Hyginus (the salesman gave this car to me w/ these problems then had somewhat of an attitude w/ my sister when we had to go down there for the 3rd time!) When Dan stepped in everything got tooken care of and he apologized for the inconvenience. I appreciated Dan for his people skills & ability to get things done. More
by Democraticcc2
Employees Worked With
Dan Miley & Hyginus
November 10, 2012
Everyone was extremely pleasant and helpful. Our sales representative, Bill Ndreu, was exceptional nice and knowledgeable. We received an extremely fair price for our trade in, over the kbb price for the representative, Bill Ndreu, was exceptional nice and knowledgeable. We received an extremely fair price for our trade in, over the kbb price for the condition our car was in, and he worked with us to get the payments in a range we could afford. Our overall experience was excellent and I would highly recommend them. More
by ThinkPodDsgn
September 30, 2012
I purchased a certified used vehicle at Colonial, after having a couple issues the team worked to resolve my concerns so I could enjoy the truck. having a couple issues the team worked to resolve my concerns so I could enjoy the truck. More
by toyota122
Employees Worked With
Gloria Powers
July 30, 2012
I was very impressed with the professionalism that Carlos provided. He was very knowledgeable with the product and he did not pressure us to buy the vehicle. If you go to Colonial Toyota, see Carlos. provided. He was very knowledgeable with the product and he did not pressure us to buy the vehicle. If you go to Colonial Toyota, see Carlos. More
by keredwilson
Employees Worked With
Carlos Rodriguez, Cindy Ha
July 10, 2012
Overall horrible experience. I went in to ask about a college discount that Toyota is currently offering for college graduates who earned an Associate/Bachelor's Degree during the last 2 years or that wi college discount that Toyota is currently offering for college graduates who earned an Associate/Bachelor's Degree during the last 2 years or that will graduate within 6 months. Well, somehow the salesman tells the manager of my inquiry and the manager manages to print a fixed paper saying that I must have graduated from a 4-yr school (currently have a bachelor's degree) during the last six months. Unfortunately, I did not have the papers from the Toyota website handy. I knew I was right because I had done my research days before walking into dealerships. On top of that, I walked to the lot to test drive the vehicle before all this mess and inform the salesman that I was interested in the black color noticing 2 models in stock. He replies that he does not have black in stock, rather he suggests to get the "equipped model" which was around 3-4K more in order to get the black color choice. He then takes me to a test drive while pushing me into buying the car in a color I don't want. In summary, I was treated like a liar, felt disrespected as a human being. Those salesmen are not friendly. They fake it and greet only those customers with "big cash". Greeters bat the front treated me better than those called "managers". For better or worst, I went to another Toyota dealership ready to fight this time and brought the papers from Toyota . There was no need to fight. They did not find a single reason why I would not qualify to get the college rebate ($1000), therefore offering me the discount + better price + free-extended warranty + free oil-changes, etc. and it goes on. Would not recommend Colonial to any one I currently know or happen to meet. More
by geova
July 03, 2012
I had an amazing experience at Colonial Toyota! Very professional stuff, quick response, excellent customer service. Many thanks to Kimberly Anifantis, she is fantastic! She knew all the facts about the professional stuff, quick response, excellent customer service. Many thanks to Kimberly Anifantis, she is fantastic! She knew all the facts about the cars that I was interested in, all the questions were answered right away in a professional and quick manner. I am completely satisfied with every aspect of my dealings with Colonial Toyota, would recommend it to any one. More
by Yana88
July 01, 2012
Hector and Luis were so helpful. They were friendly and spent a lot of time working out the deal for a new car. They were able to get me a great deal and get me into my desired price range. I would highly spent a lot of time working out the deal for a new car. They were able to get me a great deal and get me into my desired price range. I would highly recommend them to anyone buying a new car. More
by Graceamato
Employees Worked With
John Harris, Hector Marroquin
