Colonial Toyota in Milford

Frank Pratts gets it done Frank Pratts brought us from "just looking" to driving off in a new Prius, and facilitated the return of our leased car (to another manufacturer's de Frank Pratts brought us from "just looking" to driving off in a new Prius, and facilitated the return of our leased car (to another manufacturer's dealership). He demonstrated the vehicle, allowed us a lengthy test drive, and provided all the financial options based on our preferences. This allowed us to make a decision based on information, not sales pressure. He was genial and likable throughout the process. Special mention to his associate Ray Jimenez, who also tended to all our concerns, and even accompanied us when we dropped off our lease to ensure we were properly accommodated. Side note: If any TV producers want an idea for reality show, "Frank and Ray Sell a Car" would be a hilarious hit! Two nice guys with whom we shared many laughs during the process. More

Excellent The sales person is the best , responsible, faster, and explaining everything clear... He is patient and he has experience...he is friendly and Spanis The sales person is the best , responsible, faster, and explaining everything clear... He is patient and he has experience...he is friendly and Spanish speaking...which is my LENGUAJE ....thank you Frank Pratts for all your help... More

Nice experience Had a great experience with Frank, he was courteous, knowledgeable and helpful, I think I got a fair price but I know you guys have to make money, I'm Had a great experience with Frank, he was courteous, knowledgeable and helpful, I think I got a fair price but I know you guys have to make money, I'm very happy with the Rav4. More

My Experience at Colonial Toyota Frank was an amazing salesman very professional and friendly & funny. He made me feel confident in my investment with my new toyota camry. im pleased Frank was an amazing salesman very professional and friendly & funny. He made me feel confident in my investment with my new toyota camry. im pleased with my purchase. i look forward to doing business with Frank in the future. i will definitely recommend Frank at colonial toyota to my friends. More

New lease My wife and I met with Frank to look into leasing a new car. Though we knew which model we wanted, Frank worked with us in the most respectful manner My wife and I met with Frank to look into leasing a new car. Though we knew which model we wanted, Frank worked with us in the most respectful manner, from selecting the color, thru getting an acceptable price, thru financing, and finally thru the delivery process. We both would definitely rate this as the best experience we have ever had with any car dealership, by far. We felt absolutely no pressure what so ever. We were given the time we required to make the decision that was right for us. More

Exceptional car buying experience From the moment we arrived at Colonial Toyota we were catered to and all of our questions were thoroughly answered. Our salesman, Ray Garcia, was fri From the moment we arrived at Colonial Toyota we were catered to and all of our questions were thoroughly answered. Our salesman, Ray Garcia, was friendly and very helpful. His manager, Frank Pratts, assisted in making our buying experience smooth and enjoyable. We were treated with the utmost respect and professionalism. Upon request we got to test drive 2 vehicles which they specifically matched to our personal needs. This was by far the best car buying experience we have ever encountered. We are definitely sticking with Colonial Toyota for all of our automotive needs in the future and will be recommending Ray to our friends when they are in the market for a new car. More

Helpfulness of Frank Pratts Frank Pratts was truly a great salesman when it came to getting our used car. He was helpful, honest and stuck with what we wanted. He did his best to Frank Pratts was truly a great salesman when it came to getting our used car. He was helpful, honest and stuck with what we wanted. He did his best to get us the greatest deal possible and was true to his word. We got this car for my daughter and I couldn't be happier. More

Great Experience I went to purchase a new car. I was very pleased with the service I received & how polite the sales person was to me & my little son I went to purchase a new car. I was very pleased with the service I received & how polite the sales person was to me & my little son More

Fantastic customer service This is the second car I bought from Colonial Toyota and my second experience there was even better than my first. All of the staff we encountered wer This is the second car I bought from Colonial Toyota and my second experience there was even better than my first. All of the staff we encountered were friendly and attentive. Our sales person, Jason Rivera, was fantastic! He was honest, knowledgeable and attentive. He listened to all of our concerns and worked with us on getting us exactly what we wanted. He is an asset to the sales team there. I would highly recommend Colonial Toyota to my friends and family. And I would suggest they work with Jason Rivera. More

Awesome Crew The customer service that each and every employee has at Colonial Toyota was awesome very attentive to customers who are there. Marcos Romero is an am The customer service that each and every employee has at Colonial Toyota was awesome very attentive to customers who are there. Marcos Romero is an amazing Sales person he made sure all of my questions were answered and if I did not understand something he made sure to explain it before we signed anything. The level of knowledge is there I would recommend all of my friends and family to Marcos at Colonial Toyota. The staff and Marcos are very welcoming and have a great sense of humor very relaxing environment and are not overly aggressive. More