Colonial Toyota in Milford
Milford, CT
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862 Reviews of Colonial Toyota in Milford
Exceptional car buying experience From the moment we arrived at Colonial Toyota we were catered to and all of our questions were thoroughly answered. Our salesman, Ray Garcia, was fri From the moment we arrived at Colonial Toyota we were catered to and all of our questions were thoroughly answered. Our salesman, Ray Garcia, was friendly and very helpful. His manager, Frank Pratts, assisted in making our buying experience smooth and enjoyable. We were treated with the utmost respect and professionalism. Upon request we got to test drive 2 vehicles which they specifically matched to our personal needs. This was by far the best car buying experience we have ever encountered. We are definitely sticking with Colonial Toyota for all of our automotive needs in the future and will be recommending Ray to our friends when they are in the market for a new car. More
Helpfulness of Frank Pratts Frank Pratts was truly a great salesman when it came to getting our used car. He was helpful, honest and stuck with what we wanted. He did his best to Frank Pratts was truly a great salesman when it came to getting our used car. He was helpful, honest and stuck with what we wanted. He did his best to get us the greatest deal possible and was true to his word. We got this car for my daughter and I couldn't be happier. More
Great Experience I went to purchase a new car. I was very pleased with the service I received & how polite the sales person was to me & my little son I went to purchase a new car. I was very pleased with the service I received & how polite the sales person was to me & my little son More
Fantastic customer service This is the second car I bought from Colonial Toyota and my second experience there was even better than my first. All of the staff we encountered wer This is the second car I bought from Colonial Toyota and my second experience there was even better than my first. All of the staff we encountered were friendly and attentive. Our sales person, Jason Rivera, was fantastic! He was honest, knowledgeable and attentive. He listened to all of our concerns and worked with us on getting us exactly what we wanted. He is an asset to the sales team there. I would highly recommend Colonial Toyota to my friends and family. And I would suggest they work with Jason Rivera. More
Awesome Crew The customer service that each and every employee has at Colonial Toyota was awesome very attentive to customers who are there. Marcos Romero is an am The customer service that each and every employee has at Colonial Toyota was awesome very attentive to customers who are there. Marcos Romero is an amazing Sales person he made sure all of my questions were answered and if I did not understand something he made sure to explain it before we signed anything. The level of knowledge is there I would recommend all of my friends and family to Marcos at Colonial Toyota. The staff and Marcos are very welcoming and have a great sense of humor very relaxing environment and are not overly aggressive. More
My new car buying experience with Colonial Toyota I knew I was in the market for a new car, but not knowing which new car, I had drawn up a list of 5 different car makes/models that I wanted to test d I knew I was in the market for a new car, but not knowing which new car, I had drawn up a list of 5 different car makes/models that I wanted to test drive, and the Camry XLE was next on the list. I was introduced to Frank Pratts, and he became my salesperson from beginning to end. I told Frank about my list and that I was in no hurry, because I was test driving and comparing models. Usually for me, it's power over MPG, as I had always had V6's, but since they had none on the lot, I was willing to try the Camry 4 cylinder to see what the car was like. I found that I liked the car, but still had one more to test out, the Accord. I still wanted to try out the V6, and about a week later, they had received a few in. I went back for a 2nd test drive, first with the 4 again, and then with the 6, and I will say, the V6 is a mover. When I finally made my decision to go with the Camry, I called Frank and made an appointment to come in. I will say that Frank is quite expeditious, and all during the process, he never pressured me for anything that I didn't need, he answered my questions, explained the features in the car, and was always patient and courteous during my 3 visits to the dealership. When it came time to pick up the car, he had all the necessary papers ready, and the car was prepped and ready to go. After driving the car for awhile now, I see why the car is so popular. I did go with the 4 cylinder, as it has all the pep that I need, and with a gallon of gas inching towards four dollars a gallon again, I feel I made the right decision. More
Extraordinary experience at dealership. Frank Pratts is a very friendly and professional sales person. His sense of humor and personality created very easy way to talk about business. Frank Frank Pratts is a very friendly and professional sales person. His sense of humor and personality created very easy way to talk about business. Frank was very helpful with every single detail related to transaction -from checking my credit score and finding the best available credit rate to pricing my trade in vehicle and flexibility on the price for new 2014 Toyota Tacoma. I left Colonial Toyota as a completely satisfied costumer . Thanks Frank. More
Buying a certified car Frank was professional, patient and explained all steps of the process. He took the time I needed to explain all the steps and what my options were. Frank was professional, patient and explained all steps of the process. He took the time I needed to explain all the steps and what my options were. He explained all of the warrantee details and the benefits of buying certified over new. I'll never buy another car anywhere else. More
Exellent Price and Service I just recently picked up a new 2014 tundra from colonial. The friendless of all the employees that I encountered was off the charts. They are all kno I just recently picked up a new 2014 tundra from colonial. The friendless of all the employees that I encountered was off the charts. They are all knowledgeable about their product and services. This is my second purchase from colonial and I was more than happy to go back for the second time. The service and parts dept. have also been pleasurable the deal with. More
Great Experience Our sales person, Frank Pratts, went above and beyond to make our new car purchase an enjoyable experience. He was very knowledgeable courteous, and Our sales person, Frank Pratts, went above and beyond to make our new car purchase an enjoyable experience. He was very knowledgeable courteous, and patient. More