Colonial Toyota in Milford

Frank Pratts was a pleasure to work with Went in a few months ago looking to trade in our old car and purchase a new Toyota Highlander or Sienna. The sales staff was attentive and quickly int Went in a few months ago looking to trade in our old car and purchase a new Toyota Highlander or Sienna. The sales staff was attentive and quickly introduced us to Frank Pratts. From that moment on, he was our sole point of contact. Frank was very knowledgable on both models, set up test drives right on the spot, and helped us weigh the pros and cons. We settled on the Highlander and sat down to talk price. The dealership's no haggle policy was a breath of fresh air. Frank knew all the ins and outs of the financing process and was very patient as we figured out the terms that would work best for us. We never felt pressured and had all the info we needed (and then some) right at our fingertips. The whole process was smooth and painless. Frank even got the vehicle registered and changed the plates for us. Would recommend Frank and Colonial Toyota in a heartbeat. - Jeff More

Great Customer Service My husband and I went back to Colonial Toyota for his car after getting mine there last year. The dealership really tries to give the best customer s My husband and I went back to Colonial Toyota for his car after getting mine there last year. The dealership really tries to give the best customer service. I originally called looking for the sales person I worked with last year but they were no longer at the company. Frank Pratts answered our call and was very helpful and friendly over the phone, enough to get us in for a visit that same day. Working with him was a pleasure, he was very knowledgeable and made the experience stress free and easy. We will definitely not hesitate to work with him again in the future or recommend him to anyone! More

Stress Free experience! I went to Colonial Toyota to find a leased vehicle for my daughter. Frank Pratts, our salesman, was exceptional! He was extremely pleasant, helpful, I went to Colonial Toyota to find a leased vehicle for my daughter. Frank Pratts, our salesman, was exceptional! He was extremely pleasant, helpful, honest and not pushy. Being on a tight budget and not the best of credit scores, he went to bat for my daughter and me and she is now leasing a Corolla. I highly recommend Frank & Colonial Toyota of Milford. More

My visit at Colonial Toyota of Milford,Ct was an amazing experience for my first car purchase. The customer service was great and I felt comfortable discussing my options with the salesman. I would definite experience for my first car purchase. The customer service was great and I felt comfortable discussing my options with the salesman. I would definitely recommend this dealership to anyone looking to purchase a vehicle. More

I would highly recommend Frank Pratts to anyone looking to buy/lease a car. He helped me find a car that was able to fit in my budget, yet still very nice. Frank is very friendly and isn't pushy. Thank you to buy/lease a car. He helped me find a car that was able to fit in my budget, yet still very nice. Frank is very friendly and isn't pushy. Thank you for helping me lease my Corolla. More

Nice expirence Good costumer care I've already bought 2 cars at this dealer and I liked the personalized attention that offered me. Frank Pratts is a nice and fri Good costumer care I've already bought 2 cars at this dealer and I liked the personalized attention that offered me. Frank Pratts is a nice and friendly man! More

No stress buying Luis was our sales manager when we purchased our second Toyota from Colonial. He was professional, friendly, and realistic. We felt he gave us a fai Luis was our sales manager when we purchased our second Toyota from Colonial. He was professional, friendly, and realistic. We felt he gave us a fair price. I would highly recommend him. More

I had an amazing experience at Colonial Toyota. When I walked in the staff were very friendly and attentive. I purchased my car from Vanil Colodetti, he was very organized and nice. He explained everythin walked in the staff were very friendly and attentive. I purchased my car from Vanil Colodetti, he was very organized and nice. He explained everything in great detailed and made the process easier. Everyone I interacted with was very pleasant, I was actually sad to leave. I highly recommend this dealership for every aspect of their business. More

Frank was excellent in every way. He was knowledgeable, considerate, personable and accommodating. He didn't try to sell us upgrades we didn't want. He knew his information on each model we looked at. Afte considerate, personable and accommodating. He didn't try to sell us upgrades we didn't want. He knew his information on each model we looked at. After articulately describing the car's features, going with us on a dry run, and guiding us in our determination, he then went on to the fastest, most comprehensive explanation and sales of the car. He bent over backwards to make sure EVERYTHING was completed before we left -- from registration and insurance to iPhone since and entune. No pressure, nothing but personable information. Thank you for making the experience of buying a car easy and pleasant, Frank! More

Frank Pratts was extremely helpful in obtaining the specific model I wanted. Within in about 4hours he had the vehicle prepared / cleaned etc and ready for pickup. All the paper work was prepared exp specific model I wanted. Within in about 4hours he had the vehicle prepared / cleaned etc and ready for pickup. All the paper work was prepared expeditiously and the vehicle was thoroughly demoed for my wife and I. More