Colonial Toyota in Milford

My new car buying experience with Colonial Toyota I knew I was in the market for a new car, but not knowing which new car, I had drawn up a list of 5 different car makes/models that I wanted to test d I knew I was in the market for a new car, but not knowing which new car, I had drawn up a list of 5 different car makes/models that I wanted to test drive, and the Camry XLE was next on the list. I was introduced to Frank Pratts, and he became my salesperson from beginning to end. I told Frank about my list and that I was in no hurry, because I was test driving and comparing models. Usually for me, it's power over MPG, as I had always had V6's, but since they had none on the lot, I was willing to try the Camry 4 cylinder to see what the car was like. I found that I liked the car, but still had one more to test out, the Accord. I still wanted to try out the V6, and about a week later, they had received a few in. I went back for a 2nd test drive, first with the 4 again, and then with the 6, and I will say, the V6 is a mover. When I finally made my decision to go with the Camry, I called Frank and made an appointment to come in. I will say that Frank is quite expeditious, and all during the process, he never pressured me for anything that I didn't need, he answered my questions, explained the features in the car, and was always patient and courteous during my 3 visits to the dealership. When it came time to pick up the car, he had all the necessary papers ready, and the car was prepped and ready to go. After driving the car for awhile now, I see why the car is so popular. I did go with the 4 cylinder, as it has all the pep that I need, and with a gallon of gas inching towards four dollars a gallon again, I feel I made the right decision. More

Extraordinary experience at dealership. Frank Pratts is a very friendly and professional sales person. His sense of humor and personality created very easy way to talk about business. Frank Frank Pratts is a very friendly and professional sales person. His sense of humor and personality created very easy way to talk about business. Frank was very helpful with every single detail related to transaction -from checking my credit score and finding the best available credit rate to pricing my trade in vehicle and flexibility on the price for new 2014 Toyota Tacoma. I left Colonial Toyota as a completely satisfied costumer . Thanks Frank. More

Buying a certified car Frank was professional, patient and explained all steps of the process. He took the time I needed to explain all the steps and what my options were. Frank was professional, patient and explained all steps of the process. He took the time I needed to explain all the steps and what my options were. He explained all of the warrantee details and the benefits of buying certified over new. I'll never buy another car anywhere else. More

Exellent Price and Service I just recently picked up a new 2014 tundra from colonial. The friendless of all the employees that I encountered was off the charts. They are all kno I just recently picked up a new 2014 tundra from colonial. The friendless of all the employees that I encountered was off the charts. They are all knowledgeable about their product and services. This is my second purchase from colonial and I was more than happy to go back for the second time. The service and parts dept. have also been pleasurable the deal with. More

Great Experience Our sales person, Frank Pratts, went above and beyond to make our new car purchase an enjoyable experience. He was very knowledgeable courteous, and Our sales person, Frank Pratts, went above and beyond to make our new car purchase an enjoyable experience. He was very knowledgeable courteous, and patient. More

Frank Pratts was a pleasure to work with Went in a few months ago looking to trade in our old car and purchase a new Toyota Highlander or Sienna. The sales staff was attentive and quickly int Went in a few months ago looking to trade in our old car and purchase a new Toyota Highlander or Sienna. The sales staff was attentive and quickly introduced us to Frank Pratts. From that moment on, he was our sole point of contact. Frank was very knowledgable on both models, set up test drives right on the spot, and helped us weigh the pros and cons. We settled on the Highlander and sat down to talk price. The dealership's no haggle policy was a breath of fresh air. Frank knew all the ins and outs of the financing process and was very patient as we figured out the terms that would work best for us. We never felt pressured and had all the info we needed (and then some) right at our fingertips. The whole process was smooth and painless. Frank even got the vehicle registered and changed the plates for us. Would recommend Frank and Colonial Toyota in a heartbeat. - Jeff More

Great Customer Service My husband and I went back to Colonial Toyota for his car after getting mine there last year. The dealership really tries to give the best customer s My husband and I went back to Colonial Toyota for his car after getting mine there last year. The dealership really tries to give the best customer service. I originally called looking for the sales person I worked with last year but they were no longer at the company. Frank Pratts answered our call and was very helpful and friendly over the phone, enough to get us in for a visit that same day. Working with him was a pleasure, he was very knowledgeable and made the experience stress free and easy. We will definitely not hesitate to work with him again in the future or recommend him to anyone! More

Stress Free experience! I went to Colonial Toyota to find a leased vehicle for my daughter. Frank Pratts, our salesman, was exceptional! He was extremely pleasant, helpful, I went to Colonial Toyota to find a leased vehicle for my daughter. Frank Pratts, our salesman, was exceptional! He was extremely pleasant, helpful, honest and not pushy. Being on a tight budget and not the best of credit scores, he went to bat for my daughter and me and she is now leasing a Corolla. I highly recommend Frank & Colonial Toyota of Milford. More

My visit at Colonial Toyota of Milford,Ct was an amazing experience for my first car purchase. The customer service was great and I felt comfortable discussing my options with the salesman. I would definite experience for my first car purchase. The customer service was great and I felt comfortable discussing my options with the salesman. I would definitely recommend this dealership to anyone looking to purchase a vehicle. More

I would highly recommend Frank Pratts to anyone looking to buy/lease a car. He helped me find a car that was able to fit in my budget, yet still very nice. Frank is very friendly and isn't pushy. Thank you to buy/lease a car. He helped me find a car that was able to fit in my budget, yet still very nice. Frank is very friendly and isn't pushy. Thank you for helping me lease my Corolla. More