Colonial Toyota in Milford

Great experience A pleasure to work with this dealership . The sales person was very helpful and informative and efficient. We were able to get in and out quickly.. A pleasure to work with this dealership . The sales person was very helpful and informative and efficient. We were able to get in and out quickly.. More

Daniele was very professional and easy to work with. He got me a great deal and the process was very efficient. If you’re looking for a new Toyota, Daniele Pawilcz is you man to help! got me a great deal and the process was very efficient. If you’re looking for a new Toyota, Daniele Pawilcz is you man to help! More

I was glad I got to work with JD! He patiently answered all my questions and made the entire process feel fun! I appreciated his positive attitude and calm demeanor which as a first time buyer, made me fee all my questions and made the entire process feel fun! I appreciated his positive attitude and calm demeanor which as a first time buyer, made me feel like i was in good hands! More

EXTREMELY accomodating JD and Mike were the best, consummate professionals. I locked into a truck and then once I got home we realized the car seats wouldn't fit in the bac JD and Mike were the best, consummate professionals. I locked into a truck and then once I got home we realized the car seats wouldn't fit in the back, needless to say the wife and I were stressed. I texted JD our salesman and the response was "no problem". I met the manager there the following day and they restructured the deal to a vehicle that perfectly suited my needs. Couldn't be happier. Going to replace the wife's car next year, we're only shopping at one location. More

This was our first time purchasing a car. JD and the Colonial Toyota team made the process so seamless and easy! They even got our car registered in NY (where we live) so we didn't have to go to the DMV Colonial Toyota team made the process so seamless and easy! They even got our car registered in NY (where we live) so we didn't have to go to the DMV! Excellent service all around! More

My family and I are very happy with the new car, Excellent Attendance, a good professional he cares for the minimum details.Thank you for caring Excellent Attendance, a good professional he cares for the minimum details.Thank you for caring More

patient, friendly& work wth our budget this is the 3rd time I have purchased from Colonial - they have always been pleasant to work with. Nelson & Jose took the time to listen to what I tho this is the 3rd time I have purchased from Colonial - they have always been pleasant to work with. Nelson & Jose took the time to listen to what I thought I wanted, and showed me some options. Ultimately, I ended up buying something different than what I planned, but I do not regret the choice - Jose took the time to explain the differences in the models I was choosing, how the financing would impact the bottom line, and was super patient while I tried to decide. financing was a breeze - this is my 3rd TMCC loan, so I do think that helps to have a history. my only criticism is the length of time I had to wait for the registration to be completed - - but it WAS a busy Saturday, so it was to be expected. They even took care of my old plates & cancelled the registration for me! Overall, I highly recommend Colonial - not only do they provide a pleasant buying experience, but their service department is top notch . I had always shied away from getting service done at the dealer , but I find their prices to be fair, the wait time reasonable and, even on the rare occasion when I was "that"customer, they have always gone above & beyond to make sure I was satisfied with the service. More

unquestonably a dealership with integrity and honor Of the 20 or so dealerships I have purchased/lead from over the past 3 decades, I have to rate Colonia Toyota at the top of my list for several reason Of the 20 or so dealerships I have purchased/lead from over the past 3 decades, I have to rate Colonia Toyota at the top of my list for several reasons: a. Being the largest dealership in CT, their pricing can't be beat. No other dealership could match their offers. b. Showroom is immaculate and customer friendly. c. NO high pressure tactics, which is a rarity in this business. They do not browbeat you or try to upsell you things you don't need. d. Friendly and courteous. e. Responsive. When they say they will email or call you back at a certain time, they live up to their promise. Overall, my experience with this dealership is nothing short of outstanding and I will continue to do business with them every time my Toyota lease comes up for renewal. Norm p.s. Our sales rep, Nick Shala, was courteous, pleasant, diligent, responsive and, most importantly, completely transparent with my wife and I throughout the entire transaction. When it comes time to dishing out salary increases and bonuses, I sure hope that management takes care of him financially and recognizes his level of contribution toward building and maintaining customer loyalty. We are very pleased with the level of service that we received from Mr Shala. 10 out of 10! More

Great and really pleasant people work there. We were interested in a 2020 Tacoma SR 5 truck and had the pleasure of a great discussion with Erick Franceschini. His knowledge and experience i We were interested in a 2020 Tacoma SR 5 truck and had the pleasure of a great discussion with Erick Franceschini. His knowledge and experience is outstanding. Our decision to buy was made without any pressure. We were completely confident that this purchase would be the best one for us.We are delighted with this truck and grateful for his time and effort to work everything out. We highly recommend Erick Franceschini at the Colonial dealership. More

Friendly atmosphere and all promises were kept When I walked into Colonial Toyota, I had been shopping for a new Tacoma for about a week and was expecting the usual impersonal approach and lots of When I walked into Colonial Toyota, I had been shopping for a new Tacoma for about a week and was expecting the usual impersonal approach and lots of pressure: I was wrong. Nick Shala made me feel perfectly comfortable. He arranged for me to test drive the truck on my own given the pandemic. He answered all of my questions and promised to locate a vehicle that matched my need from another dealership (something that two other Toyota dealerships had failed to do). We shook hands (figuratively) on the price and terms of the deal and I went home thinking that maybe I had been naive... I was wrong again! Three days later, I picked up my truck, signed all the paperwork without any surprise, and drove home happy. Kudos to Nick Shala, to his manager Danny Pagan and to Eric Sharf in Finance who also demonstrated there is something different and good about Colonial Toyota. More