Colonial Nissan of Medford - Service Center

Great customer service. Availability of appointments very convenient. Free coffee is a nice touch! Thanks! Availability of appointments very convenient. Free coffee is a nice touch! Thanks! More

Considerate, human interaction - didn’t feel hustled by service center and they were helpful with troubleshooting service center and they were helpful with troubleshooting More

Service was completed efficiently and with little wait time. Jonathan was very responsive. I am thankful that I can depend on quality service when needed. time. Jonathan was very responsive. I am thankful that I can depend on quality service when needed. More

The work was quick and efficient, the team was responsive, overall they did very good work. responsive, overall they did very good work. More

John was great he was super helpful and responsive I really appreciate the work he did! really appreciate the work he did! More

Each service member greeted me when I walked in regardless if I was working with them. Joanne explained every step and ensured I knew what was going on with my car. Shuttle service provided was gre regardless if I was working with them. Joanne explained every step and ensured I knew what was going on with my car. Shuttle service provided was greatly appreciated. Enjoyed the electronic reminders received. Service here did feel rushed, simply a smooth process. More

Jon was absolutely fantastic! Very east to work with, friendly, communicative, and even set up multiple uber rides to get me back and forth from the dealership free of charge. Exc Very east to work with, friendly, communicative, and even set up multiple uber rides to get me back and forth from the dealership free of charge. Excellent service! More

I appreciated being informed that some parts do not need changing instead of being changed. Also, the photo(s) of specific parts of the vehicle that were shared by message were great to reinforce trust. changing instead of being changed. Also, the photo(s) of specific parts of the vehicle that were shared by message were great to reinforce trust. More

Couldn’t diagnose my car’s issue until the third attempt. Even then, I had to keep bringing it back for them to determine the issue wasn’t repairable. Even then, I had to keep bringing it back for them to determine the issue wasn’t repairable. More

I was kept informed of the diagnostic and repair process and notified when complete by Laura. and notified when complete by Laura. More