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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
798 Reviews

798 Reviews of Colonial Nissan of Medford - Service Center

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November 27, 2024

Colonial Nissan of Medford performed the diagnostic service on my Nissan LEAF for the price they quoted. More

by LDRANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

November 27, 2024

You have great people working for you and know what they are doing plus make you feel welcome More

by teacherlou70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Colonial Nissan of Medford responded

Lou, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

November 27, 2024

Helpful, upfront about diagnostic fee, and after, explained everything about the car’s problems well. Offered several options, no pressure involved. Thx to Alex in Service, and young women in the f More

by JULES.GIGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex was great, knowledgeable
Nov 29, 2024 -

Colonial Nissan of Medford responded

Thank you, Jules! Alex and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 25, 2024

Johnathan was very helpful, courteous and kind. He explained everything perfectly. I would recommend his services always. More

by ROSELLENCAPPUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Nov 27, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

November 25, 2024

She was awesome she helped me and was very kind. She kept me in the loop the whole time. More

by ALEXAMIAOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 16, 2024

Thank you for everything. Everyone always does outstanding work. Also thank you again to Alex. More

by AHMICHAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 15, 2024

Routine service at Colonial Nissan is a smooth experience. The team works great to have the car ready for all seasons. More

by Ariff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

November 15, 2024

We dropped two of our electric fleet vehicles in to fix some recall items. Service was quick and we havent had any problems since getting the cars back. More

by andrew_keane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know who i worked with
Nov 15, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Andrew. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

November 14, 2024

Repair work at Colonial Nissan is always a pleasant experience. They have a strong team that provides excellent communication all along the way. This time it was replacing all the tires on my car. I More

by dmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 13, 2024

Joanne Sasso is Amazing! :) very attentive and always with a bright Smile she is a roll model More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Joanne was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com