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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
851 Reviews
Call Service Center (781) 395-5300

851 Reviews of Colonial Nissan of Medford - Service Center

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March 08, 2025

The service was excellent and very fast i love it Good customer service very nice people Nice work !keep up the Good work More

by SYLVIAHAM370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lauren
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Mar 09, 2025 -

Colonial Nissan of Medford responded

Sylvia, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 08, 2025

Amazing service! would recommend to anyone! very kind and patient and ver welcoming! the wait time wasnt bad ether! More

by palaciosanthony139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Colonial Nissan of Medford responded

Anthony, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 04, 2025

The service desk staff are always helpful, accomodating, and honest about what services my car needs and doesn't need. More

by colonial.nissan.customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 01, 2025

You guys are terrible, you sold me the car with damage in and want charges me to fix it after only 2 months. More

by michelmillery18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Chase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Giacoppo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
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Mar 03, 2025 -

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Michel, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

Mar 13, 2025 -

Colonial Nissan of Medford responded

You give everybody in the dealer ship 1 star when you never met 95 percent of the people not right what you did when peoples jobs are on the line. Never once asking to talk to the General Manager, all because a washer nozzle did not spray water correctly. Hard to believe. Sincerely Joe Bellizia G.M.

February 24, 2025

I conduct all my car maintenance here and they have been very consistent with high service quality and efficiency. I trust these guys! More

by yuliyariquelme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

February 21, 2025

They were helpful and friendly, kept me informed about my car. Always answered all my questions. More

by ROBERTODIAZSIERRA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Colonial Nissan of Medford responded

Thank you, Roberto, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

February 21, 2025

It wa quick and fast. My only complaints are that the tv needs either to be serviced or replaced and that there wasn’t any tea in the waiting room, not everyone drinks cof More

by RACHEL.HIRSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Colonial Nissan of Medford responded

Thanks, Rachel, for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

February 20, 2025

All the service staff are extremely Professional and courteous my work is always explained ans affordable!! More

by arroyomari1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Dupree
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Feb 21, 2025 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

February 16, 2025

The Service Department was accommodating and professional with my challenging tire issue on my Nissan Ariya 2024. More

by fantazim70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2025

Great friendly service easy to schedule the appointment and flexible when I needed to change it More

by JMGARRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Feb 16, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

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