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Colonial Nissan of Medford - Service Center
Medford, MA
804 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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804 Reviews of Colonial Nissan of Medford - Service Center
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April 12, 2024
Great experience everyone was friendly and professional. The receptionist went above and beyond to make me feel at ease. She explained everything that was going to happen with my vehicle! Great dealership! The receptionist went above and beyond to make me feel at ease. She explained everything that was going to happen with my vehicle! Great dealership! More
by foxymustang65
Verified CustomerEmployees Worked With
April 11, 2024
Jonathan was very helpful, excellent customer service. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. More
by Rooselyne
April 11, 2024
Laura is welcoming and kind, and made me feel comfortable when I’d been anything but. No one wants their car to break down, and the idea of being without one is scary. But throughout my repair processes Laur when I’d been anything but. No one wants their car to break down, and the idea of being without one is scary. But throughout my repair processes Laura communicated clearly and was readily responsive. She was knowledgable about the repair and walked me through it in a way I could understand. She gave me sympathy in a highly emotional situation, and redirected my frustrations to the solutions they needed. I highly recommend her service along with that of the rest of the team at Colonial Nissan of Medford. More
by GRACEHELMKE
Employees Worked With
Laura
April 11, 2024
Great service that was done quickly. I will plan to have service there again in the future. I will plan to have service there again in the future. More
by JUSTNORTHOFCITY
Employees Worked With
April 10, 2024
Worst service ever! Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to c Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to change the break fluid. I almost hit the car in front of me at 20miles/hr last week. Now I need to change my break pads and rotor, as well as the break fluid again. And i use my car very scarcely, and only drove 3,000 miles since the last inspection. I took my car here because I thought I could trust the inspection despite the more expensive price. I completely regret my decision! More
by aliceoa00
Employees Worked With
April 10, 2024
This dealer is the best. Always on their game and always willing to help. Carl and Mike have helped me with two cars from there in a year. I would go no where else. Always on their game and always willing to help. Carl and Mike have helped me with two cars from there in a year. I would go no where else. More
by jclougherty
April 05, 2024
Very nice place to do business. Customer Service great.Always treated professionally. Have had all my service on my Rogue done here and will continue. Customer Service great.Always treated professionally. Have had all my service on my Rogue done here and will continue. More
by mcnevinsmith
Employees Worked With
Laura Notartomaso
April 05, 2024
It was an outstanding customer service experience. Nice waiting room with a place to work. Nice waiting room with a place to work. More
by lrusso1
Employees Worked With
April 02, 2024
Service was prompt and pleasant. I had a marker bulb that was out and it was replaced and ready to go in less than 20 minutes. Thank you! I had a marker bulb that was out and it was replaced and ready to go in less than 20 minutes. Thank you! More
by MACADAMS0211
