Colonial Nissan of Medford - Service Center

I dealt with Alex Chase at Colonial. He was excellent he took care of everything. We will be getting another vehicle sometime in June and this is the dealership that we will go back to He was excellent he took care of everything. We will be getting another vehicle sometime in June and this is the dealership that we will go back to. More

The Service was excellent in all aspects. It was a painless experience. One small thing it took a little longer than I thought it would. It was a painless experience. One small thing it took a little longer than I thought it would. More

Always great service, everyone is so helpful there. Laura was awesome. I appreciate her help getting me in quickly when I need a car repair and make sure I get the best deals Laura was awesome. I appreciate her help getting me in quickly when I need a car repair and make sure I get the best deals More

eveerything was awesome nd everyone was friendly and described everything that they did to my car and described everything that they did to my car and More

Very friendly and helpful staff. Very willing to answer all questions to get my car ready Very willing to answer all questions to get my car ready More

I always feel welcomed when I come here and taken care of. I know my car is getting what it needs and safe to drive off the lot. of. I know my car is getting what it needs and safe to drive off the lot. More

Great assistance, fast, easy and helpful! I need a new key fob and to get my old one reprogrammed - they ordered the parts, called when it was ready and installed all in 2 days! I need a new key fob and to get my old one reprogrammed - they ordered the parts, called when it was ready and installed all in 2 days! More

Everyone from sales to service go above and beyond. Pleasure to deal with always friendly and courteous especially with pain in .the *** customers like me Pleasure to deal with always friendly and courteous especially with pain in .the *** customers like me More

It cost me $420 to replace four spark plugs and an air filter. This includes the $180 just to look at the car. filter. This includes the $180 just to look at the car. More

I brought my car in for service that was covered under warranty, however they had the car for a full day and did not tell me until the end of the day they did not have the parts until the end of the day. warranty, however they had the car for a full day and did not tell me until the end of the day they did not have the parts until the end of the day. I went the entire day with no car. I had to bring it back for another day to have the work done, again losing my car another whole day. Neither of these days do they offer a loaner, just an uber ride to and from. I would have been fine with that had they not used an entire day keeping my car for nothing to only tell me they did not have the parts. I had taken my car to a local shop beforehand not knowing what the problem was thinking it was my brakes, and they were the ones who suggested I go to Nissan it was not my brakes but a warranty issue. Before I left Nissan, they were telling me both front and rear brakes needed replacing and the car has 20K miles on it. Jonathan however was great, he was very helpful. More