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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
804 Reviews
Call Service Center (781) 395-5300

804 Reviews of Colonial Nissan of Medford - Service Center

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May 03, 2024

Issue I brought it in for wasn’t repaired but still paid over $1,000 More

by CHAS1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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May 05, 2024 -

Colonial Nissan of Medford responded

Hello CHAS1252, My name is Joe Bellizia, please call me at 781-395-5300 so i can help take care of your concern, of please call Jonathan to make arrangements to get the car back to us and we will provide you with a rental while we take care of your concern. Thank You Joe Bellizia General Manager

May 02, 2024

Service team is great. Professional and fast! Would recommend and will return here for my next appointment More

by ddentamaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 02, 2024

I like the service but even with the appointment time , takes a lot of time. More

by SABINA748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sabina, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

May 01, 2024

Great service. Friendly staff. Quick service. I know I will always get the best service. More

by MaryFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Colonial Nissan of Medford responded

Mary, Thank you for your business and this review. We're happy to hear Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

April 30, 2024

Friendly staff, quick turn around & a comfortable place to wait I would highly recommend to anyone. More

by BRENDA.DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Brenda. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 26, 2024

The associate was very helpful in getting me set up with a replacement key. They even uncovered that I had been overcharged for a previous service and initiated the refund for that. More

by hazystone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 25, 2024

Very quick and easy service experience, less than 30 minutes to finish oil change and tire rotation. More

by cbratkovics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan
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Apr 26, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 25, 2024

Great customer service at front desk quick service. Appointment easy to get and good advice. More

by bonavita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Notartomaso
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Apr 26, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

April 25, 2024

We've been using Colonial Nissan for at least 30 years, and they have always been my go to Nissan in the Boston area. Alex is great. Cars are returned quickly and the service is top notch. Highly recomme More

by michael.giunta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review, Michael. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

April 25, 2024

Excellent service center. We called and Laura got us in right away which was very much appreciated! More

by scharbonnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

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