Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Colonial Nissan of Medford - Service Center

Medford, MA

4.7
804 Reviews
Call Service Center (781) 395-5300

804 Reviews of Colonial Nissan of Medford - Service Center

Sort by
June 19, 2024

I got the car back quickly and I was very pleased with the excellent service that they provided. Everyone was really nice, I will definitely recommend to everyone. More

by SDUQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

June 14, 2024

Professional and friendly service from the minute I walked in the dealership! From sales to finance to service, that is what this was my third purchase from Colonial! More

by LMM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 14, 2024

i was very pleased, from the time i arrived untill i left, every one was very helpful. i will go back, More

by morningdawn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Colonial Nissan of Medford responded

Thank you very much for your comments.

June 13, 2024

My 2016 Altima had an unusual issue with the trunk latch. Their staff was prompt, efficient, resolved the issue to my complete satisfaction, and performed a multi-point inspection with no upsell. Great ex More

by VAR2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupree
Report | Print
Jun 15, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 13, 2024

Joanne was very knowledgeable and kept me in the loop on the process of my car. I would higher recommend getting your car maintenance here More

by bove.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review, Karen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2024

My 2017 Nissan Rogue Hybrid was in need of new lift spindles for the rear tailgate. Colonial Nissan was able to find and fix the problem. Even after service was told 3 weeks lead time on parts, Colonia More

by PHIL Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both parts and service dept are great
Report | Print
Jun 12, 2024 -

Colonial Nissan of Medford responded

Thank you, Phil! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2024

Everyone was great: courteous and professional. Even offered me a ride home but I chose to stay onsite. More

by petesiuda
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 07, 2024

Excellent staff and would recommend the service department. Very friendly and answers all your questions. More

by REDSOXANNIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Colonial Nissan of Medford responded

Thanks, Annie, for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 06, 2024

Always a good time to visit Colonial Nissan for the service. Good service and great experience. More

by Ariff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Jonathan and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 04, 2024

I go to Nissan of Medford every time for a service. Laura never fails to welcome me and take care of me while I wait for my car. Alex is so nice and there when I need help. More

by OBRIENCHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Report | Print
Jun 04, 2024 -

Colonial Nissan of Medford responded

Christina, Thank you for taking the time to share your thoughts on working with Laura, Alex, and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

1
...
14
15
16
...
81