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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
804 Reviews
Call Service Center (781) 395-5300

804 Reviews of Colonial Nissan of Medford - Service Center

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August 26, 2024

I have good experience with them never had a problem,good job as far I can tell More

by SONIA.HENRY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica licona
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Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sonia, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 25, 2024

A pleasent first experience, though I probably didn't need the services required at the moment, though better to be safe! More

by Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2024

Wish my tire didn't need replacing, but they did a good job with the fix. More

by JAMEELANNEJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Laura
Report | Print
Aug 23, 2024 -

Colonial Nissan of Medford responded

Thank you for your review, Jameel Anne! We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2024

My experience at the dealership was great! Joanne was amazing and really helpful and understanding. More

by STEPHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Colonial Nissan of Medford responded

Hi, Stephany! Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We'll be sure to pass along your kind words to Joanne. Alex Chase, Service Manager achase@nissanofmedford.com

August 20, 2024

Jonathan was on it from the start. Some of the best service I have received from Nissan, he is doing a great job. More

by ZACH.HBZMEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 20, 2024 -

Colonial Nissan of Medford responded

Zach, Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

I bought my car sometime ago at your dealership in Medford Mass.I use this dealership for all my car care needs. I continue to have excellent service at this Dealership. Your service represenatives ar More

by MAGJ256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupre,Service Advisor
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Aug 20, 2024 -

Colonial Nissan of Medford responded

Mildred, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team, Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

I already did survey and submitted, prehaps there is a problem on your end.All stars should be checked as five stars. Mildred-client More

by MAGJ256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupre,Service Advisor and the mechanic that day.
Report | Print
Aug 21, 2024 -

Colonial Nissan of Medford responded

Mildred, Thank you so much for your excellent review! We are so glad that Jonathon had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

The service rendered was fast. They explained very well what was happening with the issue the car had. Happy with the results More

by CARMENRJIMENEZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 15, 2024

This dealership is professional and friendly. I enjoy bringing my car here for service appointments. More

by CJSAWYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2024

Love Johnathan. But things definitely need to be worked on here. Especially common curteousy don't call people's work that is unexpectable. Don't harp on people to f More

by sonya102006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johanathan
Report | Print
Aug 15, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience, Sonya, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

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