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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
798 Reviews

798 Reviews of Colonial Nissan of Medford - Service Center

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January 03, 2025

They were courteous and professional. more words to get to 15 plus more and more More

by DAWNKAYB
Recommend Dealer
Yes
Employees Worked With
Jon
January 01, 2025

Located in an easy to access area. Great efficient customer service at a reasonable cost. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Colonial Nissan of Medford responded

Karen, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

December 28, 2024

The service was excellent. Joanne was courteous and helped me get set up with the proper maintenance. More

by CHARIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Joanne was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

Dec 29, 2024 -

Colonial Nissan of Medford responded

Thank you for your kind words

December 28, 2024

The quality of the service was good and was completed in a timely and efficient manner. More

by KALYAN.REDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

Dec 29, 2024 -

Colonial Nissan of Medford responded

Thank You

December 26, 2024

I have been bringing my cars here for a long time and I have never had a problem. Joanne always keeps me updated . More

by d322_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Joanne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

December 25, 2024

Joanne is professional and thorough and cares about her customers. She is very thoughtful and kind. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Colonial Nissan of Medford responded

Thank you for sharing your thoughts about your experience with Joanne here at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

December 24, 2024

Very accommodating! Staff are kind and easy to talk to. Will definitely recommend this to my friends More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

December 16, 2024

Friendly, Knowledgeable and great team. Professional and respectful to my time. Always going back to Colonial Nissan More

by diana.vnikolov03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Diana, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

December 16, 2024

Great and timely service! Communicated everything clearly and was just an overall helpful and pleasant experience. More

by DANNY.SANATAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Colonial Nissan of Medford responded

Thank you, Danny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

December 13, 2024

I was disappointed that your website registration for service did not alert me that the time I signed up for was not really available. I had arranged my day around the time that I thought I had reserved More

by peggydemuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Peggy. We're sorry to hear about the difficulties you encountered and appreciate you bringing it to our attention. Please don't hesitate to reach out directly if you would like to discuss this matter in more detail. We sincerely value your business and hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

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