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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
934 Reviews

934 Reviews of Colonial Nissan of Medford - Service Center

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September 29, 2025

Laura was so kind and helpful. The car was done within a day of sending it in. More

by izzyd_958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 29, 2025 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Colonial Nissan turned a very stressful situation for me and made it simple and easy. It was a very positive experience from beginning to end. Thank you to the team!! More

by rcarbone36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Always a very pleasant experience ~ everyone is friendly and easy to get along with ~ car was ready when they said it would More

by ge44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 24, 2025

They were kind, very quick and all the work was done well. Great staff and location More

by djcleavinger
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 20, 2025

1st time ever in my life where they take pictures and show you the issues under your car!!!! Such an amazing feature this office has!!!!! I been to nissan dealership in the past where they do not do this More

by CHRISTINA18LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 19, 2025

Laura notartomaso was great and I felt really looked out for me with going outside her normal duties to secure a rental timely for me. I was impressed with the service ! More

by justinlkyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura notartomaso
Sep 19, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 17, 2025

I took my car in for service, and it was completed in under an hour as promised. I highly recommend this location for anyone looking for quality car service. Joe at the Service Desk delivered excellent c More

by N. Santiago
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 08, 2025

Your team is amazing. They explained in detail what my service would be for the day and also, I had a tire blow out that was separate from my maintenance. Both were taken More

by susanarc15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 08, 2025

I would recommend this service center. And BTW, the communication from the service department was good. More

by michaelgerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

September 04, 2025

Like the free Lyft accommodations available. Fast and easy service provided when you have an appointment. More

by mclaughlinjenel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Colonial Nissan of Medford responded

Thank you for this feedback! We sincerely appreciate your business and look forward to serving you again. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 09, 2025 -

Colonial Nissan of Medford responded

Thank you for your feedback, it is not the five star review we wish for but we will continue to try to provide great service. Thank You, Joe Bellizia

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