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Colonial Nissan of Medford
Medford, MA
1,482 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,482 reviews
September 20, 2024
I had a very good experience with my oil change. Service was quick and there were coffee and water in the waiting area. Joanne was very attentive to my needs. Service was quick and there were coffee and water in the waiting area. Joanne was very attentive to my needs. More
by Cristina
Verified CustomerEmployees Worked With
September 18, 2024
Everyone was very friendly and informative. I was treated with respect and dignity and I love the car. I was treated with respect and dignity and I love the car. More
by nancyharrison54
September 15, 2024
I was very pleased to be able to leave my car at the dealership while the work was performed. This allowed me to smoothly navigate getting to and from the airport and my home, which was a great help! Th dealership while the work was performed. This allowed me to smoothly navigate getting to and from the airport and my home, which was a great help! Thank you! More
by ingeridw
Employees Worked With
Laura, Service
September 14, 2024
The process of originally scheduling my appointment with Colonial Nissan of Medford wasn’t very sensical. I had to come in with my vehicle for an “inspection” before the recall could be scheduled, even thou Colonial Nissan of Medford wasn’t very sensical. I had to come in with my vehicle for an “inspection” before the recall could be scheduled, even though I had just got an inspection at another site, and when I arrived it was a 5 min process of me giving info and signing a paper. I appreciated the quickness but I believe that step could’ve been skipped for convenience. Other than that, the service team was awesome! The best experience I’ve ever had. They were kind, transparent, and great at communicating via phone. While I’m in the greater Boston area I will likely continue to come to this location for services. Their flexibility for weekend services is also favorable! More
by GARYNEAL2002
Employees Worked With
Unfortunately, he’s not listed. I don’t recall his name but he’d definitely get a 5 star. It was a taller African-American male leading the service desk whenever I came in on saturdays.
September 13, 2024
Joanne was very friendly and helpful. Thanks very much. I also appreciated the shuttle service -- it was quick and easy. Thanks very much. I also appreciated the shuttle service -- it was quick and easy. More
by dn
September 11, 2024
This is the 3rd car that I’ve leased from the Nissan dealership in Medford. I’ve always had amazing experience. All of the staff is great from purchasing or even dropping the car off for service! dealership in Medford. I’ve always had amazing experience. All of the staff is great from purchasing or even dropping the car off for service! More
by JOJO5707
September 11, 2024
Laura in the Service Dept. was excellent. She kept me apprised of everything going on. was excellent. She kept me apprised of everything going on. More
by MDIFRONZO
September 09, 2024
They got my car in as soon as they opened and provide Great Customer Service to me while I was visiting Boston on vacation. Thanks to All. Steve Great Customer Service to me while I was visiting Boston on vacation. Thanks to All. Steve More
by stevetullgren
Employees Worked With
September 08, 2024
Good Service. Reliable and secure. Answer me all the time and maintain contact with me during the whole time of the process. Reliable and secure. Answer me all the time and maintain contact with me during the whole time of the process. More
by SHESHIPR
Employees Worked With
