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Colonial Nissan of Medford

Medford, MA

4.7
1,508 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,508 reviews

October 11, 2024

No one sat with me and went over options at all to give me choices More

by djsullivan00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Bellizia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rideout
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 10, 2024

More than leadership I will say the experience because of Laura was good. She was very prompt in registering the car and hearing the problem. Got work done in committed time More

by SANCHit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 10, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 09, 2024

My experience with getting my new vehicle was excellent! Everyone was extremely helpful. Great working with Hervin Barrientos, Gerson Ruiz, Andy Bellizia and Joe Bellizia. I will refer anyone looking for More

by ljean07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 09, 2024

I came to Colonial for service on my older Nissan as another local dealership who had previously serviced the vehicle did not service it correctly (12 volt battery replacement). Laura and Alex explained More

by dlieber0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Notartomaso
Oct 09, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura and I met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 04, 2024

Great experience! Repeat customer working with Hervin and the dealership. Made the move here from another local Nissan dealership who didn't seem to care about me and More

by aextract
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Nissan of Medford are glad to have you as a customer. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 04, 2024

My experience with getting my vehicle could not have been better. Joanne and Jessica were extremely courteous and professional. the communications was excellent. More

by tkinnon63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words for Joanne and Jessica, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

October 02, 2024

very knowledgeable, sales staff was not pushy or overbearing, very personable and was able to educate me about the vehicle More

by Deborah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanton Davidson
Oct 02, 2024 -

Colonial Nissan of Medford responded

Thanks, Deborah, for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 02, 2024

The service department at colonial Nissan was extremely helpful in having an engine replaced under extended warranty. Jonathan was exceptional and kept me informed every step of the way. More

by cdemato0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service department
Oct 02, 2024 -

Colonial Nissan of Medford responded

Thank you for your kind words for Jonathan and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 01, 2024

Laura, in Service dept, was exceptional in her communications and walking me through the entire repair process - remotely (I'm not in Mass). More

by mde_gregorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura (Service)
Oct 01, 2024 -

Colonial Nissan of Medford responded

We are delighted to have provided you with a positive experience. We'll be sure to share your compliments with our crew. We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

October 01, 2024

Quick and most efficient very nice atmosphere in the service section. Highly recommend this dealership! More

by RLPCAPPY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnaton was his first name I believe
Oct 01, 2024 -

Colonial Nissan of Medford responded

Thank you for the five-star review. Thank you for choosing Colonial Nissan and helping to spread the word about us. Alex Chase, Service Manager achase@nissanofmedford.com

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