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Colonial Nissan of Medford

Medford, MA

4.7
1,523 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,523 reviews

December 16, 2022

It was very thorough, professional and was not time lost, looking forward for the next service More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael King
Dec 17, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. Jim Islami, Service Manager jimi@nissanofmedford.com

December 16, 2022

Always a pleasant experience. The staff were helpful and provided great service!! I recommend this place. More

by sJCABRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

December 16, 2022

Fast and nicely taken care of. Just found out the labor cost is rising up a lot comparing to last time (last year) i came here. A bit surprised but since it may be the market. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Jim Islami, Service Manager jimi@nissanofmedford.com

December 13, 2022

Always a pleasant experience! Michael, Carl & Andy go above and beyond! Highly recommend Colonial Nissan if your looking for a new ride! More

by tinaffy5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Colonial Nissan of Medford responded

Thank you for taking the time to write this five-star review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Nissan of Medford are glad to have you as a customer. Thank you for helping to spread the word about us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 12, 2022

treating me with respect and good service and van was done in good time during the day More

by RICHREED35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 08, 2022

The staff that helped with our car did a great job and I am happy with the service More

by MARIAMONSERRAT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Shawn Minigan, Michael King
Dec 09, 2022 -

Colonial Nissan of Medford responded

Maria, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 07, 2022

Service was quick, clear and I felt like they were being honest with me. Would recommend More

by munseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

December 02, 2022

Everyone was friendly. I appreciate being able to leave my car to be serviced and was given a lyft to and from home. More

by JAC.BURD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 04, 2022 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

December 02, 2022

Colonial Nissan has been servicing my cars for years. I am always greeted with a smile and I feel like I am dealing with friends. The service is top notch and I feel that they are conscientious about let More

by JSPEN2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
Dec 04, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 01, 2022

They sold me a Murano with a leaking sunroof. It leaked within 2 days of owning it. They fixed the leak but left the interior damaged and wet, did an improper cleaning/repair and now essentiall More

by belitb
Workmanship
Recommend Dealer
No
Employees Worked With
Andy Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Colonial Nissan of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Islami, Service Manager jimi@nissanofmedford.com

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