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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,520 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,520 reviews

March 08, 2023

BRANDON IN SERVICE/REPAIR IS THE BEST! ALWAYS KEEPS ME UP TO DATE AND EXTREMELY HELPFUL! More

by dummyeva3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON
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Mar 08, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

March 06, 2023

I’m extremely pleased with the courteous and professional service at Colonial Nissan in Medford, MA . More

by carltonsmith873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Cheeks
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Mar 07, 2023 -

Colonial Nissan of Medford responded

Carlton, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

March 04, 2023

A very pleasant experience will recommend the dealership to friends and family best customer service received in a long time More

by carolcaraviello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2023 -

Colonial Nissan of Medford responded

Thanks for your feedback on your recent visit to Colonial Nissan of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We look forward to serving you in the future, Carol. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 03, 2023

Carl and Jimmy made this stressful experience very easy for us. Both made us feel like family We are so happy with our new Nissan Rogue Sport! More

by JLEAHY3762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to write this five-star review. We're glad to hear that you found your experience with both Jimmy and Carl to be a positive one. We hope you enjoy your new Nissan Rogue Sport! All of us at Colonial Nissan of Medford are glad to have you as a customer. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 02, 2023

bad service. cumbersome optional payment methods.the estimated price. it was higher at the end (charges that were not mentioned at the beginning) . the attenti More

by JIVAN26K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none of the listed
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Mar 02, 2023 -

Colonial Nissan of Medford responded

Hi, I am sorry for your concerns with us but do to company policy , we can not take personal checks over $2500.00.We will work on other ways to try and present better clarification and signage in our dealer ship. If you would like to discuss this futher please contact Joseph Bellizia Gerneral Manager.Thank you for your time on this matter.

Mar 03, 2023 -

JIVAN26K responded

I explained a million times that it wasn't a personal check. it was a check from one of my companies. In addition, I asked a day before to be sure that I would not have to go to the bank for cash. I work with very short work times and that delays me from 3 to 4 hours a day of work production. Thank you for making it easy for me to pay for a new transmission.

March 02, 2023

They are my go to service team. Always fair, professional, and sound advice. They have helped me get 15 years out of my Nissan Titan and will be doing the service on my next if the More

by KEVIN@ACCOMPLICEEDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Daughtrey
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Mar 03, 2023 -

Colonial Nissan of Medford responded

Kevin, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

February 28, 2023

I have been a client of Colonial Nissan for many years. I have also taken all of my cars to their service center and have always had amazing service. They always get my car in and out as quickly as possibl More

by BUBBLESCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Blanca Escobar, Michael King
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Mar 01, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

February 28, 2023

The service department made scheduling an appointment a very smooth and easy process. They were also very organized and clear when they needed to notify me about my car being ready to be picked up. I reall More

by SARA81718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Michael King
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Mar 01, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, Sara, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

February 24, 2023

Long wait even having appointment. I’ve had a 9:30 appointment and left the shop after almost 3 hours just for a diagnostic. More

by pereiraj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Feb 26, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jim Islami, Service Manager jimi@nissanofmedford.com

February 22, 2023

Easy to schedule appointment, great service, very clear explanation of services required and performed. Have been coming to the dealership for years and will keep coming back. More

by BIBIANA_OSORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Colonial Nissan of Medford responded

Bibiana, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

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