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Colonial Nissan of Medford

Medford, MA

4.7
1,520 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,520 reviews

March 21, 2023

Carl in the finance dept. was very helpful alone with the manager who set me up with Carl. Jim Bacon who sold me my car back in 2021 is also great, when my wife trades her car More

by T_BAILOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Nissan of Medford responded

Tom, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carl and Jim met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 21, 2023

Joanne, Carl and Jessica are wonderful! Along with the rest of the staff :) So pleasant and welcoming. No issues More

by Rooselyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your kind words for Joanne, Carl, and Jessica, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

March 20, 2023

This dealer has Prompt appointments. It ha a Very Good location. Thorough inspection to tell you what service is needed. More

by ALVARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

March 20, 2023

Jonathan, was extremely helpful and continues to be of assistance. He is one of the most helpful salesmen at a dealership that I have ever had. I would recomend him to my friends if they plan on getting More

by robertcilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 18, 2023

Michael Simon was awesome. Listened to my interests and didn't push about testing out the car. I knew what I wanted More

by JSIMBAJO01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and the team met your expectations. Thank you again for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 14, 2023

The crew explained everythinh about the cars that I was intersted in and helped me selecting one based on my needs. More

by tavallalipooya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 14, 2023

Staff was pleasant, and communication was great. Price was as expected. Joanne walked me through everything. More

by RAYMIEPARKER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Joanne and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 14, 2023

Great service! ! I would recommend this dealership to family and friends. Everyone was so helpful and professional. Wonderful experience!! More

by beau11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Mar 15, 2023 -

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 13, 2023

I'd prefer a more transparent pricing disclosure. They added a few items (ranging from $8 to $29.95 each extra) that weren't in the agreement to a simple oil change service and didn't communicate to More

by JPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Licona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jim Islami, Service Manager jimi@nissanofmedford.com

March 12, 2023

Nissan is great when we talk about any services! They are very quick with all my needs. More

by Renato Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Mar 13, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review, Renato. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

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