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Colonial Nissan of Medford

Medford, MA

4.7
1,520 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,520 reviews

April 04, 2023

My experience has been absolutely wonderful. Michael Simon has done an amazing job and singlehandedly won my family’s relationship over from Lexus. We purchased two cars in the span of a week an More

by Sharif Aliyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Apr 05, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 02, 2023

They were professional, amazing, fantastic, and they took great care of us. I will be sending my family here. More

by hyaliyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 01, 2023

Colonial Nissan of Medford informed me I needed work done on my brakes. They told me it would be a specific price. After confirming this amount with them I was charged over $200 more at checkout. I do not tr More

by VersaNote3
Recommend Dealer
No
Employees Worked With
The employees are not listed.
Apr 04, 2023 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Chase, Service Manager achase@nissanofmedford.com

Apr 09, 2023 -

VersaNote3 responded

Colonial Nissan reached out to me to discuss my concerns. They are in the process of helping me address the issue to my satisfaction.

April 01, 2023

Professional and courteous staff! Grateful for the timely communication and support of the service team! Thank you. More

by JDLCJOHNSON4
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Apr 01, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

March 31, 2023

Prompt efficient service. Professional and overall 5 stars are deserved. Will return for service again. More

by KIRKWP38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan
Apr 01, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 30, 2023

good service for my oil change and tire rotation! Joanne was great and help get me in and out fast! More

by melissa sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2023

Excessive labor & diagnostic costs. No itemization of labor charges. Extremely expensive probably due to labor costs, hardly any customers. More

by mysteriousdac
Recommend Dealer
No
Employees Worked With
Skip
Apr 01, 2023 -

Colonial Nissan of Medford responded

Phony review

March 28, 2023

Fantastic . Will use again always . The staff was the best ! Very quick and honest . Thank you More

by faheyjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

March 27, 2023

they were excellent, did what I wanted . Alex took my requirements on the phone and Brandon took care of everything when I came in good job by all. More

by BUCKGUNZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 27, 2023 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 25, 2023

They take great care of me by providing me a car to use for the time my car was repaired. No complaints, great customer service!! I noticed the car engine is louder than usual I may have to go back. More

by DBDIECLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 26, 2023 -

Colonial Nissan of Medford responded

Thank You, Please feel free to bring by any time that is good for you, we will take a listen with you Thank You Joe

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