Back

Colonial Nissan of Medford

Medford, MA

4.7
1,520 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
Contact Dealership

104 Mystic Ave

Medford, MA

02155

Directions

By Type

Showing 1,520 reviews

April 21, 2023

Outstanding customer service. I could see that this team of people really enjoy working together. More

by MARYELLENOMEARA
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Mary Ellen, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Once again OUTSTANDING customer service provided by Joanne and the entire service team. great job! More

by CERUNDOLO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

The woman that helped me was excellent made everything easy and smooth as possible. Great experience More

by mike38776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Jessica and Joanne were a great team, keeping me informed of what was going on with my car. Joanne especially is very knowledgeable and great at explaining complex mechanical concepts in terms I could unders More

by MARYELLENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Colonial Nissan of Medford responded

MaryEllen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Jessica and Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 18, 2023

Very easy process. Joe,Andy,Mike S and Carl were on point threw the whole process. Thank you again. More

by fsantarpio1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Apr 18, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 18, 2023

Benn there many times and they are always excellent: professional, friendly, prompt and knowledgable.. There is no attempt to sell services but they do tell you when certain things like brakes or tires More

by tarthurturano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 17, 2023

It was nice coming in I like working with the people that was in service they could help me get right in and right out Thanks More

by AGHWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 14, 2023

In, out. Pleasant intake person. Comfortable waiting are with a great coffee machine and a tv set on a neutral channel. More

by maria.kayal390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Colonial Nissan of Medford responded

Thank you, Maria, for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

April 13, 2023

Laura and Brandon did an exceptional job having my radio replaced. Service was prompt and they arranged for a ride for me when it was time to pick up my vehicle. Everyone in the service department is friend More

by alak11
Recommend Dealer
Yes
Employees Worked With
Laura & Brando
Apr 14, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

April 12, 2023

Outstanding service and customer service, extremely thorough. I really appreciate the constant communication as well, so important! More

by ANASTASIA.KALOYANIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Apr 13, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to serving you for years to come, Anastasia. Alex Chase, Service Manager achase@nissanofmedford.com

...
72
...