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Colonial Nissan of Medford
Medford, MA
1,482 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,482 reviews
October 02, 2024
very knowledgeable, sales staff was not pushy or overbearing, very personable and was able to educate me about the vehicle overbearing, very personable and was able to educate me about the vehicle More
by Deborah
Verified Customer
October 02, 2024
The service department at colonial Nissan was extremely helpful in having an engine replaced under extended warranty. Jonathan was exceptional and kept me informed every step of the way. helpful in having an engine replaced under extended warranty. Jonathan was exceptional and kept me informed every step of the way. More
by cdemato0
Employees Worked With
Jonathan in service department
October 01, 2024
Nothing got resolved. I know it is a sensor I have had the car for a year and it lights up when I am low on gas. I ran out of gas twice with car stating I had gas. When I I know it is a sensor I have had the car for a year and it lights up when I am low on gas. I ran out of gas twice with car stating I had gas. When I took my car in they said nothing was wrong. Then I run out of gas again . Shame More
by TRICIA294
Employees Worked With
October 01, 2024
Laura, in Service dept, was exceptional in her communications and walking me through the entire repair process - remotely (I'm not in Mass). communications and walking me through the entire repair process - remotely (I'm not in Mass). More
by mde_gregorio
Employees Worked With
Laura (Service)
October 01, 2024
My experience at Colonial Nissan was nothing short of Phenomenal. Each Colonial individual I worked with was experienced, honest and professional. Earlier that day I had spent time in a route 1 Nissan De Phenomenal. Each Colonial individual I worked with was experienced, honest and professional. Earlier that day I had spent time in a route 1 Nissan Dealership. In comparing the two locations (more of a contrast), the first dealership staff spoke at me and shuffled me from one associate to another. The keys to my personal vehicle I was trading were held hostage. As the pressure mounted, I chose to politely leave the route 1 dealer (had to request my keys back more than once). I drove to Colonial Nissan. Immediately my sales person Rebecca “listened” and did not talk AT me. There was no hard sell push at Colonial. Instead I felt we were aligned I sensed they valued my business, wanted me to be satisfied with the purchase and become a return customer. As the result of my Phenomenal Colonial experience I leased an Altima that evening and am quite pleased with it . More
by dmilton0722
September 30, 2024
I had a great experience with the dealer and was very satisfied with the service satisfied with the service More
by Rosewelt
Employees Worked With
September 30, 2024
Service was really good and they even showed me the problem and gave suggestions on how to avoid it problem and gave suggestions on how to avoid it More
by SUMIT.PEC001
September 30, 2024
I like they did a good job on my car Nissan titan 2013. I am very happy with the job they did. I am very happy with the job they did. More
by LXAVIER
September 30, 2024
Very good, Jon is great! Thank you for your support! I enjoyed the whole service! Thank you for your support! I enjoyed the whole service! More
by zhongying1123
