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Colonial Nissan of Medford
Medford, MA
1,520 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,520 reviews
September 07, 2023
They were very professional and very on point when I needed service for my car done right away And always smiling and friendly needed service for my car done right away And always smiling and friendly More
by Pearlz21
Verified CustomerEmployees Worked With
Other Employees :
Shawn Minigan
September 07, 2023
I received quality service and excellent customer support from Joanne. I'll recommend it highly from Joanne. I'll recommend it highly More
by GLAUDINEMTSHALI
Employees Worked With
September 02, 2023
Worst experience buying car. Very bad customer service... very rude staff won't recommend anyone Very bad customer service... very rude staff won't recommend anyone More
by avishek1786
August 31, 2023
They did exelent service thank you very much I will recommend this dealership to anybody recommend this dealership to anybody More
by Osmin Martinez
Employees Worked With
August 30, 2023
I had much better service here in the past. This time I feel rushed & not helpful at all. Went in for 20k service. Asked for oil change & tire rotation but offer something else for over $400. This time I feel rushed & not helpful at all. Went in for 20k service. Asked for oil change & tire rotation but offer something else for over $400. Then told the wait is going to be 2 hours. After the service, the advisor comes to me and said I need new tires and new batteries and will cost me 1k here and $280 for the battery. That makes me very uncomfortable. At the end she didn’t even apply my coupon for the service I asked for and why would you rotate the tires if I need new tires now? Past services had much better customer service but not this time. More
by Sim5656
Employees Worked With
Laura
August 28, 2023
It has been 4 years since I bought my car from Colonial Nissan of Medford and I"ve been going to their service department. The service department IS VERY Courteous the work is done in a timely manner. Joan Nissan of Medford and I"ve been going to their service department. The service department IS VERY Courteous the work is done in a timely manner. Joanne is very helpful and even let the mechanic speak to me when they come across something to be done. its an excellent service department and they always take care of my car, the service department staff is very courteous, helpful.and understanding. THANKS TO ALL THE STAFF IN THE SERVICE Department especially JOANNE. More
by LANDRBURN
Employees Worked With
August 28, 2023
Really fast and well done everyone was really helpful and friendly and attentive to my needs friendly and attentive to my needs More
by RSILLIMAN
Employees Worked With
August 27, 2023
Service department has always been great and very helpful. I have been bring my Nissans there for 13 years. helpful. I have been bring my Nissans there for 13 years. More
by PHILBM
August 27, 2023
Purchased a 2023 Altima. Jim Bacon and the others at Colonial are very helpful and friendly. No pressure, just helpful. Jim Bacon and the others at Colonial are very helpful and friendly. No pressure, just helpful. More
by PHILBM
August 27, 2023
Jim Bacon was terrific in helping me choose and get me set up with a new car. No pressure and very understanding. set up with a new car. No pressure and very understanding. More
by PHILBM
