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Colonial Nissan of Medford

Medford, MA

4.7
1,519 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,519 reviews

September 25, 2023

John was very knowledgable and explained everything in detail. I highly reccomend him. He is an asset to this dealership. More

by LUPIEN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Colonial Nissan of Medford responded

Here at Colonial Nissan of Medford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2023

Always feel comfortable bringing my car in for service. Very professional and eager to do a good job. More

by mcnevinsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 26, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 25, 2023

I would not hesitate to bring my car to this dealership for service.They do good work and Joanne always keeps me informed. More

by d322_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Joanne and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

September 23, 2023

Very friendly and courteous service. The assistance at the registry was very helpful and our beautiful car delivered as promised and on time. More

by LABLOVER19
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 22, 2023

The work required was not reported to me. I paid for nothing and had to spend time getting a refund. Meanwhile my son and his wife were breathing bad fumes for 1,000 miles. More

by STERNBARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know service person's name
Sep 25, 2023 -

Colonial Nissan of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alex Chase, Service Manager achase@nissanofmedford.com

September 21, 2023

It was very smooth and easy service. The service representatives were clear on what needs to be done this time and for the next service .The waiting time was reasonable, and the waiting More

by YFREIWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 20, 2023

Staff is so friendly! They were really helpful and kept me informed. I also really enjoyed the massage chair! The only down side was that I was told on the phone my appoin More

by BETHJULIEBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure; someone tried to help with the fast charger, but we couldn't get it to work.
Sep 21, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

September 20, 2023

They were able to get the exact model and color we wanted for a good price that we were able to negotiate. More

by prakash.ap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Colonial Nissan of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 20, 2023

Laura did a great job, got me in and out quickly, got me to work on time. Overall 5 stars! More

by CVERAS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 20, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 20, 2023

Great service, everyone was super friendly on the phone and in person in the shop! More

by DANNY.SANATAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Shawn Minigan
Sep 20, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

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