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Colonial Nissan of Medford

Medford, MA

4.7
1,516 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,516 reviews

October 17, 2023

All good was very happy with staff . Had a problem they tried to fix it . The only thing I would have liked my car vacuumed just a little extra to make is special More

by LWEIAND5684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

Oct 18, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

October 16, 2023

The service fee increased by more than 30% which is unfortunate, this can compel customers to seek service somewhere else that’s affordable More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Colonial Nissan of Medford responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Alex Chase, Service Manager achase@nissanofmedford.com

October 16, 2023

I had duplicate keys made which required programming, etc. It's plenty expensive but such is life and the task is not one that can be shopped. The Colonial folks know that and did not take advantage of More

by bajdclutfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 14, 2023

Carl and Rebecca were excellent they made this a flawless experience! Thank you for the help in purchasing my lease More

by scootch97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca fleck
Oct 16, 2023 -

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carl and Rebecca and we hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 13, 2023

Service for the car was great. It took an hour longer than expected without employee updates. More

by levin.eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

October 13, 2023

Fast service and knowledgeable. It was a great experience having pleasant people to find the perfect car for my needs! More

by D.FORTUNE977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 12, 2023

Service was great. Easy to get in, park, and the service desk was very friendly. Once they knew I had an extended warranty they took take of the test I just dropped off More

by alexrodriguez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Colonial Nissan of Medford responded

Alex, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2023

It took a little longer than expected. But they told me they were very short handed on that particular day. They did apologize at the end for the extended time. More

by jeffreybutters07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Jeffrey, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

October 09, 2023

Carl Tag is a valuable employee. He is extremely polite, professional, and knowledgeable. It was a pleasure to work with Carl. More

by joannedelcore01960
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carl and our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 09, 2023

The service was good. I was in and out quickly and the staff was friendly. More

by CJSAWYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Colonial Nissan of Medford responded

Thank you so much for taking the time to leave us a great rating. We appreciate your business. Alex Chase, Service Manager achase@nissanofmedford.com

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