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Colonial Nissan of Medford

Medford, MA

4.7
1,584 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,584 reviews

February 12, 2024

Good service on time oil change and a recall always go to this dealership for service More

by Bake1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

February 12, 2024

I would highly recommend colonial Nissan of Medford for its sales and service of your vehicle More

by slayts40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Colonial Nissan of Medford responded

We are very happy to hear Jessica and Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

February 10, 2024

They got me to an appointment right away. great customer service, always communicative, and no pressure sales. They were very helpful with Lyft services. Highly recommended. More

by ghudepranjali01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 09, 2024

Jonathon was a pleasure to work with. He made the entire process seamless. He kept me updated the entire time. More

by S500CPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Feb 09, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 08, 2024

The service and Service Department at Colonial Nissan is excellent. I have never had any concerns about the work to be done, because it has been done correctly the first time. More

by mwill1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

February 07, 2024

Great customer service and no pressure sales. Jim was extremely helpful from start to finish. More

by STRONGPATRICIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Feb 07, 2024 -

Colonial Nissan of Medford responded

It's great to hear that Jim was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Patricia, for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

February 07, 2024

The best dealership in the East coast. Wonderful knowledgeable employees and a great selection of vehicles. More

by AVILESNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan, Declan Foyle
Feb 07, 2024 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

February 07, 2024

My problem was solved eventually, but I had to come 3 times to the service center for that. In addition, the battery of the new key is low, although the old one had a new battery. Please call me. More

by ROEE YIFRACH
Recommend Dealer
No
Employees Worked With
Shawn Minigan
Feb 11, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

February 06, 2024

Very professional, courteous and informative. They answered all my questions about concerns in a non judgment manner. My first there and I felt totally respected More

by sophiacohen1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Colonial Nissan of Medford responded

Sophia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

February 06, 2024

They were all very welcoming and helpful. Would definitely recommend the dealer to friends and family. More

by cassiaaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Feb 06, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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