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Colonial Nissan of Medford

Medford, MA

4.7
1,475 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,475 reviews

October 23, 2024

Back door parts haven't been here a month, and all the paperwork I haven't signed. I made a contract to buy a car and made a down payment on September 9, 2024. More

by jeab8mmmm
Recommend Dealer
No
Employees Worked With
Alex Chase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

Great service friendly and fast communication they fixed my car and very happy with what they did More

by ricmenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Alex, Jessica, and our team were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

Great service to my car when I had an emergency. They communicated and fixed it so fast thank you More

by ricmenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Notartomazo
Oct 22, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Alex, Jessica, Laura, and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

great service advisors, quality of work performed was outstanding, management friendly. parts department knowledgeable and efficient. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 21, 2024

it was good! However, my tire leaked air after my tire was rotated and i got a flat tire the next morning. So be careful handling the tires. More

by susy4777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Colonial Nissan of Medford responded

Susy, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Chase, Service Manager achase@nissanofmedford.com

October 17, 2024

Easy process to set up my tune up appointment with friendly, exceptional and thorough service More

by jon.neckes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Colonial Nissan of Medford responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 16, 2024

Joanne was great. So friendly and helpful.Alex took great photos and helped with decision to fix all of the problems. More

by jmgranara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 17, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Joanne was able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

October 15, 2024

Best and most friendliest and accurate salespeople, made my purchase pleasant and easy will definitely return More

by annadp72859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Colonial Nissan of Medford responded

Anna, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

October 15, 2024

Everyone in the service department was pleasant and helpful. I did not have to wait very long and the waiting room was comfortable. More

by josh.kidd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Colonial Nissan of Medford responded

Josh, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 15, 2024

Second time dealing with Colonial, Mike and Carl. Terrific experience. We would recommend this dealership. More

by PAULASORDILLO
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Colonial Nissan of Medford responded

Paula, It's great to hear that Mike, Carl, and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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