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Colonial Nissan of Medford

Medford, MA

4.7
1,514 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,514 reviews

January 17, 2024

Very good 👍 I recommend to my friends I do happy with the service thank you very much Nissan More

by zoiladeleon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 16, 2024

Joanne was a pleasure to work with, she made the process very easy for me More

by haskoj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 15, 2024

Laura is a wonderful customer service employee. Very respectful and friendly lady. She explained to me about the recall situation and she offered me with more information about my 2017 Nissan Rogue More

by c.i.b122148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Jan 16, 2024 -

Colonial Nissan of Medford responded

Thank you for the kind words for Laura and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

January 13, 2024

Very Happy with Colony Nissan Medford Ma Sales and Service we will be back! The Best! More

by BOURQUE.PAMELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business, Pamela, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 13, 2024

Excellent (and friendly) service every way -- from the check-in desk to the check0out cashier. Kudos to the entire service staff/ More

by JANDY1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 12, 2024

Great customer service at Colonial. Things went very smoothly when acquiring my new Nissan Kicks. Everyone was kind and nice. More

by rocksms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Nissan Kicks! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 12, 2024

Long wait time, no help with questions regarding lease plan. Couldn’t even add window wiper fluid as I tried to use on way out More

by abbieculhane
Service Time
Recommend Dealer
No
Employees Worked With
Joanne Sasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience, Abbie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

January 10, 2024

The front desk staff was friendly. Check in was easy. Service was faster than expected! Overall great experience. More

by stephanieallysonfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Notartomaso
Jan 10, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Stephanie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

January 10, 2024

Haven’t had an issue, everything usually goes smoothly when I come in and the customer service is great! More

by hbeka92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

January 09, 2024

My service was completed in a timely fashion. Everyone I encountered was friendly and professional. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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