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Colonial Nissan of Medford

Medford, MA

4.7
1,512 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,512 reviews

January 24, 2024

I love going to this place for service. People are very friendly and work done in no time. Very professional. More

by tiquicia1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. Jessica and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 24, 2024

They were very professional. Recall item. Wondering if rental through enterprise should have been reimbursed More

by lwessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

January 23, 2024

Rebecca Rideout is so supportive and explains everything to her customers. I am so grateful for Rebecca and her wonderful customer service. All the staff were very friendly. I LOVE my new NIssan Rogue. More

by Bostonmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Rideout
Jan 24, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Rebecca here at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 22, 2024

The Dealership is one the best I have ever used. They make all repairs on my Fleet. They are very responsive to my Drivers. They take time to explain the work to be done. More

by mwill1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

January 19, 2024

Excellent mechanical work. Waiting times can be a little too long even with a booked appointment. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

January 18, 2024

I had a recall on my vehicle. I made my appointment. The service person was very friendly and helpful. Upon arrival I went into the service desk area. I was assisted immediate More

by M.GHEORGHIOU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura.
Jan 19, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

January 18, 2024

They did a great job, timely and efficient. Would recommend this location to anyone. Thanks! More

by RMAIMONE1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 18, 2024

The quality of attention, the time to solve things is just speechless. I feel so satisfy More

by luiseduardoipn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 17, 2024

Very good 👍 I recommend to my friends I do happy with the service thank you very much Nissan More

by zoiladeleon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 16, 2024

Joanne was a pleasure to work with, she made the process very easy for me More

by haskoj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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