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Colonial Nissan of Medford

Medford, MA

4.7
1,510 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,510 reviews

January 28, 2024

Same day service. Staff could dress more professionally. Some can be more friendly than a few that made the visit comfortable. More

by donngage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Colonial Nissan of Medford responded

Don, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 27, 2024

The staff were all excellent and so easy to work with! I was dreading coming into a dealership and they made the process so lovely. Would give them a 11 out of 10! More

by AHLAM.H.SAID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Colonial Nissan of Medford responded

Thank you so much for choosing Colonial Nissan of Medford! Please let us know if we can be of any more assistance! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 26, 2024

Service was quick and easy to schedule, service attendants were helpful and updated me when needed More

by sarah.medwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us, Sarah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

January 26, 2024

Very fast service, in and out in about 45 minutes for an oil change and tire rotation. Very friendly staff, too! More

by lamb.kellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 25, 2024

Fast and friendly service! Alex was very reassuring knowing what was the issue with my car. Could not be happier with the result. More

by KERYS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

January 25, 2024

Laura is always a pleasure to deal with! Very helpful, pleasant, understanding and knowledgeable. When she’s there I feel confident that I’m being treated fairly and respectfully. Dealing wi More

by Kathrynm61091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department, Kathryn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

January 25, 2024

Working with Jonathan was pleasant , straightforward ,no wasting time. Questions answered timely and to satisfaction More

by sdahlben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated! Jonathan and all of us at Colonial Nissan of Medford are glad to have you as a customer. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 24, 2024

I love going to this place for service. People are very friendly and work done in no time. Very professional. More

by tiquicia1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. Jessica and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 24, 2024

They were very professional. Recall item. Wondering if rental through enterprise should have been reimbursed More

by lwessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

January 24, 2024

service department is professional, courteous and communicates well. I take my vehicle in for service because of this and appreciate the service Laura and other staff provide. More

by DJKALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jan 24, 2024 -

Colonial Nissan of Medford responded

DJ, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Laura delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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