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Colonial Nissan of Medford

Medford, MA

4.7
1,655 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,655 reviews

June 03, 2024

Great service from start to finish. Joanne and Jessica were exceptional with their communications and handled everything in a timely manner with professionalism and a smile. Thanks to t More

by JOETHEOBALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne and Jessica met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

Joanne was very thorough making sure she understood the issues I was having with my new car. More

by JOYCEAMORIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you, Joyce, for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Joanne was able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

June 02, 2024

Everything was done fast and complete with no problems. Customer service was polite and very helpful. More

by ptreadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 02, 2024

This dealership is very good and convenient. I am quite very satisfied with my service. The vendor, Nilo, was very professional and attentive. More

by karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira, Declan Foyle
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words for Nilo and the team, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 02, 2024

Jim Bacon was extremely helpful He listened to my needs. and helped me find the right car for me. Financing was easy a truly great crew work there More

by sherryroffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Jun 03, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Sherry. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 31, 2024

They were professional and answered all of my questions. The staff also did all of the paperwork for me, which was a lot of help. More

by CHRISDILWORTHLAW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
Jun 01, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 30, 2024

Setting up an appointment and getting my car checked was easy. And they are conveniently located. More

by LISLTROWBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Joanne and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2024

Great customer service in service department. I was provided options of location so that I could work while waiting for my car. More

by marcela.rosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Colonial Nissan of Medford responded

Marcela, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

May 28, 2024

I was happy to get an appointment so fast; work was done on time with no add-ons. Laura was great More

by JOHNMATTUCHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
May 29, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 27, 2024

I appreciate the pictures and videos of the service that were sent to me. It improves the transparency and quality of service. I also appreciates Jon communication about which car service could wait and whi More

by johnny.garcia.gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
May 29, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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