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Colonial Nissan of Medford

Medford, MA

4.7
1,509 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,509 reviews

February 23, 2024

Colonial Nissan of Medford it is an excellent dealership,and very good and friendly customer attention. More

by SILVAKONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Feb 23, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

February 23, 2024

Very communicative, informative and welcoming. Would definitely recommend this dealership for repairs and servicing your vehicle! More

by ALEXDINAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 21, 2024

Hervin is really helpful and I wish to continue the business with him for the next 10 years More

by bo.zhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Colonial Nissan of Medford responded

Thank you so much for taking the time to share your feedback with us. Hervin and our team are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

February 19, 2024

Service was great. They explained everything and kept me informed throughout my service. They got my car in right away for emergency service and walked me through the p More

by corgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan - 5 stars
Feb 19, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jonathan here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 19, 2024

Went in for maintenance and everyone from the Service Manager Alex, the Service Attendant Laura, to the Amazing Tech Phil were all so helpful.They made sure i knew what work needed to be done and the pro More

by cdc8609
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura- Service Department
Feb 20, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Laura and Phil were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

February 17, 2024

Great location because it's very close to my house. Great People! Happy with my service. More

by BCHUEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

February 16, 2024

The Service overall was courteous and punctual. So glad I did not cancel my appointment that day.The weather conditions were bad.The receptionist was very helpful and professional. More

by serlach58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

I received 2 calls as a reminder of my upcoming oil change of which they took me in early,finished early and was greeted and treated politely and efficiently. Very satisfied with the quick service. More

by ourhouse55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

James bacon was a pleasure to work with. I have worked with him multiple times and will be back again More

by stratis111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

February 14, 2024

They were cordial and took care of my car in a timely manner. I like the fact that when they could not resolve one of my problem, instead of making it up, they advice to bring it back in the moment the p More

by josethessie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Colonial Nissan of Medford responded

Jose, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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