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Colonial Nissan of Medford
Medford, MA
1,584 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,584 reviews
May 10, 2024
I brought my car to have it diagnosed for a stiff steering issue I was having. After further review I was told my steering rack needed to be replaced. I ended up changing the part myself somewhere el steering issue I was having. After further review I was told my steering rack needed to be replaced. I ended up changing the part myself somewhere else and the issue came back few days later. I took it to another Nissan and the part I change was good the issue was a different part I was not told about the first time. This caused me to pay for 2 times to have it checked when I could have got the answer the first time. More
by MIGUELLOPEZ45
Verified CustomerEmployees Worked With
None
May 08, 2024
I have been loyal to Nissan of Medford for 6 years. I am on a first name basis with Jessica, Laura and Alex of the service department. I feel that I can trust this service department and feel confident I am on a first name basis with Jessica, Laura and Alex of the service department. I feel that I can trust this service department and feel confident driving my car out of the lock. They are patient with me, explain in detail and give me the best advice to ensure my vehicle stays in the best shape. More
by OBRIENCHRISTINA
May 07, 2024
Sales person was great. . And I’m very pleased with my vehicle. Thank you, Nissan Team . And I’m very pleased with my vehicle. Thank you, Nissan Team More
by ferchsep
May 07, 2024
John is always very professional and helpful I always deal with him. I would definitely recommend this service department deal with him. I would definitely recommend this service department More
by catherinemscott0622
May 05, 2024
I have purchased four leases from colonial Nissan . I have had positive experiences all 4 times . Thanks for making these transactions easy I have had positive experiences all 4 times . Thanks for making these transactions easy More
by MULELEC
May 03, 2024
I really liked the service at Colonial Nissan. The staff was knowledgeable and very patient. I had no problem scheduling my car service. The process was seamless. Excellent customer service! The staff was knowledgeable and very patient. I had no problem scheduling my car service. The process was seamless. Excellent customer service! More
by rosejacob31
Employees Worked With
May 03, 2024
The dealership is always friendly and helpful. Everyone in the building knows what they're are doing and always makes sure to explain everything to you along the way making sure you're not blindsi Everyone in the building knows what they're are doing and always makes sure to explain everything to you along the way making sure you're not blindsided. They are the best! More
by ROMIKA
May 03, 2024
I started the process online. And it was quick and easy to finish it at the dealership And it was quick and easy to finish it at the dealership More
by CRAIGSUNDERLIN
May 02, 2024
I like the service but even with the appointment time , takes a lot of time. takes a lot of time. More
by SABINA748
Employees Worked With
