Colonial Nissan of Medford

I had a great experience here! Found a perfect car for me and everyone was so helpful! Found a perfect car for me and everyone was so helpful! More

Everyone from sales to service go above and beyond. Pleasure to deal with always friendly and courteous especially with pain in .the *** customers like me Pleasure to deal with always friendly and courteous especially with pain in .the *** customers like me More

It cost me $420 to replace four spark plugs and an air filter. This includes the $180 just to look at the car. filter. This includes the $180 just to look at the car. More

I brought my car in for service that was covered under warranty, however they had the car for a full day and did not tell me until the end of the day they did not have the parts until the end of the day. warranty, however they had the car for a full day and did not tell me until the end of the day they did not have the parts until the end of the day. I went the entire day with no car. I had to bring it back for another day to have the work done, again losing my car another whole day. Neither of these days do they offer a loaner, just an uber ride to and from. I would have been fine with that had they not used an entire day keeping my car for nothing to only tell me they did not have the parts. I had taken my car to a local shop beforehand not knowing what the problem was thinking it was my brakes, and they were the ones who suggested I go to Nissan it was not my brakes but a warranty issue. Before I left Nissan, they were telling me both front and rear brakes needed replacing and the car has 20K miles on it. Jonathan however was great, he was very helpful. More

From beginning to end the attention to detail and the service was spectacular. I couldn’t believe how great these people were to me. service was spectacular. I couldn’t believe how great these people were to me. More

The service was excellent and very fast i love it Good customer service very nice people Nice work !keep up the Good work customer service very nice people Nice work !keep up the Good work More

Amazing service! would recommend to anyone! very kind and patient and ver welcoming! the wait time wasnt bad ether! would recommend to anyone! very kind and patient and ver welcoming! the wait time wasnt bad ether! More

All were great. Rebecca Rideout, Business Development remembered when I saw her at my last service visit that I wanted to get a new car in the spring. She called to Rebecca Rideout, Business Development remembered when I saw her at my last service visit that I wanted to get a new car in the spring. She called to let me now of the rebate program that Nissan was offering. I ended up buying a new car. I am a repeat customer. My trade in value was very fair too. More

Rebecca & Mathew are 2 outstanding sales representatives for Colonial Nissan. It was only through their commitment and dedication they were able to complete this sale. I am not an easy customer to deal with for Colonial Nissan. It was only through their commitment and dedication they were able to complete this sale. I am not an easy customer to deal with and previously walked out of three dealerships earlier in the week. It was only through their dedication, professionalism and patience we were able to complete the transaction. I’m from the south shore and was reluctant to go to Medford but after a lengthly phone conversation with Rebecca the previous night I convinced to come by and take a look at the Murano I was interested in. I wouldn’t hesitate to give them another opportunity when I need to replace my wife’s vehicle in the near future. A shout out to their finance manager Carl as well, he presented the extended warranties and didn’t try the standard sales pressure, I believe he read me well, the mark of a seasoned pro! Thanks again to all, I’m loving my new ride. Cheers, Bobby Mahoney More

The service desk staff are always helpful, accomodating, and honest about what services my car needs and doesn't need. and honest about what services my car needs and doesn't need. More