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Colonial Nissan of Medford

Medford, MA

4.7
1,483 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,483 reviews

May 08, 2024

I have been loyal to Nissan of Medford for 6 years. I am on a first name basis with Jessica, Laura and Alex of the service department. I feel that I can trust this service department and feel confident More

by OBRIENCHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
May 08, 2024 -

Colonial Nissan of Medford responded

Thank you, Christina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 07, 2024

Sales person was great. . And I’m very pleased with my vehicle. Thank you, Nissan Team More

by ferchsep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 07, 2024

John is always very professional and helpful I always deal with him. I would definitely recommend this service department More

by catherinemscott0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Catherine, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 05, 2024

I have purchased four leases from colonial Nissan . I have had positive experiences all 4 times . Thanks for making these transactions easy More

by MULELEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 03, 2024

The dealership is always friendly and helpful. Everyone in the building knows what they're are doing and always makes sure to explain everything to you along the way making sure you're not blindsi More

by ROMIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
May 03, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 03, 2024

I started the process online. And it was quick and easy to finish it at the dealership More

by CRAIGSUNDERLIN
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Colonial Nissan of Medford responded

Craig, Thank you so much for your excellent review! We are so glad that Kathy and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 03, 2024

I really liked the service at Colonial Nissan. The staff was knowledgeable and very patient. I had no problem scheduling my car service. The process was seamless. Excellent customer service! More

by rosejacob31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

May 03, 2024

Issue I brought it in for wasn’t repaired but still paid over $1,000 More

by CHAS1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
May 05, 2024 -

Colonial Nissan of Medford responded

Hello CHAS1252, My name is Joe Bellizia, please call me at 781-395-5300 so i can help take care of your concern, of please call Jonathan to make arrangements to get the car back to us and we will provide you with a rental while we take care of your concern. Thank You Joe Bellizia General Manager

May 02, 2024

I like the service but even with the appointment time , takes a lot of time. More

by SABINA748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sabina, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

May 02, 2024

Service team is great. Professional and fast! Would recommend and will return here for my next appointment More

by ddentamaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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