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Colonial Nissan of Medford

Medford, MA

4.7
1,523 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,523 reviews

January 14, 2025

Couldn’t diagnose my car’s issue until the third attempt. Even then, I had to keep bringing it back for them to determine the issue wasn’t repairable. More

by paul@15andchange.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Chase
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Colonial Nissan of Medford responded

Sorry that your 2016 Leaf was giving you problems, and that it needed the battery pack replaced. I know it is a costly repair but being over 9 years old, Your warranty on the battery has expired, Nissan would not extend any goodwill. You mentioned me Joe Bellizia in your comments, but i have never met you or talked to you. If you would like to talk to me about the matter then please call. Thank You Joseph Bellizia General Manager.

January 14, 2025

I was kept informed of the diagnostic and repair process and notified when complete by Laura. More

by maryrichardson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jan 14, 2025 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mary, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

January 13, 2025

This is the 4th vehicle I’ve leased from Colonial, the 3rd with Jim Bacon. He’s the best! More

by AREGONE
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Colonial Nissan of Medford responded

Thank you so much for your wonderful review! We are thrilled that Jim had the opportunity to provide you with great service. We thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 13, 2025

Great service department. They explain everything before they before they perform the work. I would always come back to Colonial if and when I need a new vehicle. More

by GINNYBILLYLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

January 09, 2025

I am very satisfied with the service received and staff are courteous and helpful. Great with follow up and communicates status well. Great efficient service at a reasonable cost. More

by SORIN.SAMRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Dupree,
Jan 09, 2025 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 09, 2025

I am very satisfied with the service received and staff is very nice and helpful. More

by alan44
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Jan 10, 2025 -

Colonial Nissan of Medford responded

Alan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2025

I am very satisfied with the service received and staff is very nice and helpful More

by MIMO513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2025

Efficient and professional experience with my very first oil change at this location. Very pleased More

by cwilde9398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Joanne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2025

I have never had better service buying a car and I have bought many over the years. More

by BOCONNOR17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Colonial Nissan of Medford responded

Bo, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 08, 2025

The service team at Colonial are fantastic. Great with follow up, no hard sell on reccomendations of potential needed service and every single time, the car is ready on time or before when prom More

by mike.kelly38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina - Service Assistant
Jan 08, 2025 -

Colonial Nissan of Medford responded

Mike, Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com