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Colonial Nissan of Medford

Medford, MA

4.7
1,483 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,483 reviews

May 17, 2024

The service preformed was done in a timely manor. The technician Alex took time to explain all repairs. Excellent service and friendly service advisors. More

by SHS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech Alex
May 17, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 16, 2024

Excellent service, Problems were explained. I appreciate the time and attention given to me in explaining what additional repairs were needed. Thank you More

by CMCT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 16, 2024

The service was quick and job well done. The service technician was also very friendly. More

by maxchen365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Colonial Nissan of Medford responded

Max, Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

May 14, 2024

Excellent service and amazing customer attention and support. Quickly Good Help On time And the only think that I could say is thank you More

by manymachuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2024

Colonial Nissan is a great place to buy a car! Great customer service! Always helped me and my family! I am very happy with my car ! Thank you so much! More

by sodrejeanes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 10, 2024

I couldn't have asked for a better service advisor than Jonathon Dupree. My brakes are now working as good as new. Thanks! More

by circf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupree
May 10, 2024 -

Colonial Nissan of Medford responded

Thank you for the kind words for Jonathan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2024

Awesome team to work with at colonial Nissan. I highly recommend. They make the stressful process of finding a car incredibly easy. Will recommend 100 out of 100 times. Thank you all. More

by mtplumbing12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Colonial Nissan of Medford responded

It's fantastic to hear that Nilo and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 10, 2024

Staff was great and even helped me out when I arrived after their closing time. A closer Nissan dealer said that they couldn't help me for weeks but Colonial was able to take me right in and everything w More

by Commercial customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2024

Staff was great, able to take care of my issue on a Saturday. Repair was slightly expensive but that is to be expected from a dealership. More

by RAHULMAHAJAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2024

I brought my car to have it diagnosed for a stiff steering issue I was having. After further review I was told my steering rack needed to be replaced. I ended up changing the part myself somewhere el More

by MIGUELLOPEZ45
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 14, 2024 -

Colonial Nissan of Medford responded

Miguel, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Chase, Service Manager achase@nissanofmedford.com

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