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Colonial Nissan of Medford

Medford, MA

4.7
1,509 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,509 reviews

June 03, 2024

Could not have had a better service experience - rides from/to the dealership were easily arranged, excellent repair work done promptly and courteously. Thank you!! More

by doctahkahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

The person at the service desk who took my information was very pleasant and was personable and was on target as to the wait time for the service. He was very polite and answered all of my questions with More

by clonmany_02155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name.
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

Staff were very Helpful and kind went in for a minor part and repair and everyone who helped did a great job! More

by imaniriley1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

My Car runs great after the strut change. Who ever did it deserves a raise! It has been 10 years and it drives like a brand new car! Laura was great in assisting me. I had Joanne assisted me More

by MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Alex
Jun 04, 2024 -

Colonial Nissan of Medford responded

Maria, Thank you! Joanne, Laura, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

Great service from start to finish. Joanne and Jessica were exceptional with their communications and handled everything in a timely manner with professionalism and a smile. Thanks to t More

by JOETHEOBALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne and Jessica met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

Joanne was very thorough making sure she understood the issues I was having with my new car. More

by JOYCEAMORIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you, Joyce, for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Joanne was able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

June 02, 2024

Everything was done fast and complete with no problems. Customer service was polite and very helpful. More

by ptreadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 02, 2024

This dealership is very good and convenient. I am quite very satisfied with my service. The vendor, Nilo, was very professional and attentive. More

by karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words for Nilo and the team, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 02, 2024

Jim Bacon was extremely helpful He listened to my needs. and helped me find the right car for me. Financing was easy a truly great crew work there More

by sherryroffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Jun 03, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Sherry. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 31, 2024

They were professional and answered all of my questions. The staff also did all of the paperwork for me, which was a lot of help. More

by CHRISDILWORTHLAW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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