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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,509 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,509 reviews

August 22, 2024

My experience at the dealership was great! Joanne was amazing and really helpful and understanding. More

by STEPHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Colonial Nissan of Medford responded

Hi, Stephany! Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We'll be sure to pass along your kind words to Joanne. Alex Chase, Service Manager achase@nissanofmedford.com

August 20, 2024

Jonathan was on it from the start. Some of the best service I have received from Nissan, he is doing a great job. More

by ZACH.HBZMEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 20, 2024 -

Colonial Nissan of Medford responded

Zach, Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

I bought my car sometime ago at your dealership in Medford Mass.I use this dealership for all my car care needs. I continue to have excellent service at this Dealership. Your service represenatives ar More

by MAGJ256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupre,Service Advisor
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Aug 20, 2024 -

Colonial Nissan of Medford responded

Mildred, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team, Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

I already did survey and submitted, prehaps there is a problem on your end.All stars should be checked as five stars. Mildred-client More

by MAGJ256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Dupre,Service Advisor and the mechanic that day.
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Aug 21, 2024 -

Colonial Nissan of Medford responded

Mildred, Thank you so much for your excellent review! We are so glad that Jonathon had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 19, 2024

The service rendered was fast. They explained very well what was happening with the issue the car had. Happy with the results More

by CARMENRJIMENEZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 16, 2024

satisfied overall, great effort by salesperson. Recommended dealer. dont know Gerson Ruiz hence cannot rate More

by anonymous
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Colonial Nissan of Medford responded

It's great to hear that Gerson was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 15, 2024

This dealership is professional and friendly. I enjoy bringing my car here for service appointments. More

by CJSAWYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 15, 2024

Joe went over and above to help me buy my car. He get a 10! More

by Kchappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Colonial Nissan of Medford responded

Thank you so much for choosing Colonial Nissan of Medford! Please let us know if we can be of any more assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 14, 2024

This job is fantastic very well your boss is very good thank you for the opportunity to work with me and see you soon thank More

by ELIODOR21
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne sasso
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Aug 14, 2024 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Jessica, Joanne and our team were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2024

Love Johnathan. But things definitely need to be worked on here. Especially common curteousy don't call people's work that is unexpectable. Don't harp on people to f More

by sonya102006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johanathan
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Aug 15, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience, Sonya, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

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