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Colonial Nissan of Medford

Medford, MA

4.7
1,483 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,483 reviews

August 02, 2024

This dealership impressed me by doing so much important work on my car in one day, and every staff person went above and beyond to make everything go so smoothly. In just one day, I went from being afraid More

by stacie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Aug 04, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

July 31, 2024

I have been going to Colonial Nissan for vehicle maintenance for many years and I bought my last 3 cars from them. They are attentive, knowledgeable and professional. They will apply the recent serv More

by SHARONMARYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Colonial Nissan of Medford responded

Sharon, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

July 31, 2024

The customer service representatives were very helpful and friendly. I was happy with the speedy service and response. More

by ntran1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Aug 01, 2024 -

Colonial Nissan of Medford responded

We are very happy to hear Jessica, Laura, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

July 30, 2024

The service and team were just great! Would highly recommend to friends and family! Seen on time! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Colonial Nissan of Medford responded

Ann, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 30, 2024

I have brought my car to Nissan twice in the last month to get a tire replaced. For some context, me and my family have three cars from Nissan two of them we bought a colonial. I was sold the entire packag More

by joerabbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure of the gentleman‘s name I believe it’s Jonathan
Jul 30, 2024 -

Colonial Nissan of Medford responded

Joe, I checked into the incident in question and i found out you had two claims inside of 30 days IAS request more information in these types of circumstances. Also your tire was out of stock locally so we had to have it shipped in. I am sorry for the inconvenience and i appreciate the feedback but please give me a call to see if we can do something for your inconvenience. Alex Chase Service Manager Colonial Nissan of Medford. 781-475-5780.

July 30, 2024

Thank you for a great car! I’m enjoying it very much. Don’t have anything else but to get off this review. More

by jean0864
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Colonial Nissan of Medford responded

Jean, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 30, 2024

This was my second time with tire issues on my way to work. I could not ask for more kindness or better service from the service department. I did not have an appointment and I was taken right away. More

by LESP00
Workmanship
Recommend Dealer
Yes
Employees Worked With
I did not have Jessica or Joanne.
Jul 30, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica, Joanne, and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

July 05, 2024

100% the best service, everyone is very friendly. I sit at home, drinking coffee 100% More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2024

Fast, efficient, and communicative. They answered all my questions and took good care of my car More

by evelyn.houseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Colonial Nissan of Medford responded

Evelyn, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford; we look forward to having you as a valued customer for many years! Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2024

They did good job and it took about twenty minutes. Thank you for your service. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Colonial Nissan of Medford responded

Thank you, Russell, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Alex Chase, Service Manager achase@nissanofmedford.com

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