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Colonial Nissan of Medford

Medford, MA

4.7
1,509 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,509 reviews

September 05, 2024

Way too expensive which will make me take the car to a different location next time I need service or repairs. Staff was very friendly however and I enjoyed interacting with them especially Joanne. More

by Filomena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Colonial Nissan of Medford responded

We appreciate your business, and we'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Alex Chase, Service Manager achase@nissanofmedford.com

September 02, 2024

Always easy too get maintenance done fast and too schedule And very convenient will be back More

by stratis111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Sep 03, 2024 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 31, 2024

First time buying a car from them. I had 3 previous leases from them. Never disappointed. More

by astod20378
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staton Davidson
Sep 01, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 30, 2024

Friendly customer service. Very helpful at explaining the technical aspects. They even took the time to do a drive test with me. More

by MIGB272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

I have good experience with them never had a problem,good job as far I can tell More

by SONIA.HENRY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica licona
Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sonia, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

Friendly customer service and a reat location. Small and quiet, not crazy like some other dealerships. More

by beeboy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

Colonial Nissan of Medford is a reliable dealership with a dedicated team. I have worked with them for over four years and I would recommend them to anyone. More

by wkairumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Brandon, and Team
Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

The dealer ship was open as it was shown online. I was very well welcomed with an attentive person who went thru my chief complaint, helping me and even getting a lift for me. More

by JACKCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura who said she’s from Dennis. She was awesome!
Aug 26, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jack, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

August 25, 2024

A pleasent first experience, though I probably didn't need the services required at the moment, though better to be safe! More

by Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2024

Wish my tire didn't need replacing, but they did a good job with the fix. More

by JAMEELANNEJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Laura
Aug 23, 2024 -

Colonial Nissan of Medford responded

Thank you for your review, Jameel Anne! We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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