Colonial Ford

I felt like part of the family Tom was a great guy. I felt like I got a great deal. I am in the market for a truck for my business . I will see him again. Tom was a great guy. I felt like I got a great deal. I am in the market for a truck for my business . I will see him again. More

Great experience Loved working with Don when buying my 2012 Escape. He's fabulous. Recommended him and Colonial Ford. The whole process was easy thanks to Don. Loved working with Don when buying my 2012 Escape. He's fabulous. Recommended him and Colonial Ford. The whole process was easy thanks to Don. More

An overall great experience. My wife and I had been nonchalantly looking for a new or used vehicle. We had our minds set on a Ford Flex since we had rented one a couple of years a My wife and I had been nonchalantly looking for a new or used vehicle. We had our minds set on a Ford Flex since we had rented one a couple of years ago. The only requirement was to be somewhat new and have AWD for the winter months. We we're close to going on vacation and we were going to rent an SUV that was going to cost us about $2000 for two weeks. I started looking online for a car and found a FF located in Danbury that was a year old with 21k miles on it. I inquired on the vehicle through Colonials' website and received feedback from Pat Stavola the next day. He sent a couple emails over the next week and tried to call me once. I was doing some travelling that week so I didn't have a chance to get back to him for about a week and a half. Not once did I feel like Pat was in a rush. My wife and I setup an appointment with Pat at 9am on a Weds. Pat was very accommodating and came in on his day off of work. He brought the car up and we took it for a test drive. When we got back he went over all of the paperwork with us. The brakes on the car were a bit rough due to the rotors being oxidized (you could see it). Pat wanted to have the car prepared for pick up on the next day but we requested it be ready ASAP. The car was prepared for us including the polishing of the rotors by 4pm. We arrived back at Colonial and met with Bob Johnson for our financing which went real smooth. After that Jose Ramos who was equally as pleasant as Pat, went over all of the car features and took down notes for a couple of items that had to be ordered. One being a floor mat and the other being a seat belt cover for the mount. On top of that our FOBS were missing their respective mechanical keys and they were placed on order for us. After all was said and done the deal went really smooth and we would not hesitate to do future business with Colonial Ford. More

Very Easy Jose made the car buying process seamless and enjoyable. I was able to get the model that I wanted and were able to get the monthly payments in the ba Jose made the car buying process seamless and enjoyable. I was able to get the model that I wanted and were able to get the monthly payments in the ballpark that I could afford. I'm hoping that the service department is of the same quality to make maintenance just as easy. More

Excellent and friendly service Our family was in need of a car and Tom was there for us every step of the way! He was never pushy and addressed every single one of our concerns and Our family was in need of a car and Tom was there for us every step of the way! He was never pushy and addressed every single one of our concerns and questions quickly and completely. It was a painless experience. We will definitely return when we purchase our next car! More

My salesman, Tom Spegnola assisted with my vehicle selection based on my requirements. The entire experience was stress free thanks to Tom. I would definately recommend Tom, Colonial Ford and the t selection based on my requirements. The entire experience was stress free thanks to Tom. I would definately recommend Tom, Colonial Ford and the team to others. Thank you very much Tom for your assistance - I love my Ford Edge!! More

Excellent customer service My wife and I were looking for a very specific vehicle. They similar ones on the lot but not exactly what we were looking for. Don and Jose went ab My wife and I were looking for a very specific vehicle. They similar ones on the lot but not exactly what we were looking for. Don and Jose went above and beyond to locate the vehicle we wanted. It was about 98 percent of what we were looking for. We had visited other dealerships but Colonial was the only one to follow through. Other dealerships seem like they couldn't care less if we purchased a car from them. We actually live 60 miles away from Colonial but it was worth the trips. Great customer service. When the time comes for the next vehicle we will be going straight back to Colonial. More

Smooth Tom gave me a great help when I purchase my certificated escape 2013. He is patient, polite and happy to help you with whatever question you have. Tom gave me a great help when I purchase my certificated escape 2013. He is patient, polite and happy to help you with whatever question you have. The most impressive thing for me with him is that I made a appointment with him, and when I show up, the car is waiting in front of the door for me to test drive! He just like your personal seller, not pushy at all, all the purchase process just smoothly like buying something from Macy's. I highly recommend to Tom to whomever going to get a ford. More

2014 Ford Focus I found my Ford Focus on-line (the exact color, style, everything I was looking for) at the website of Colonial Ford. I phoned Pat Stavalo on a Monday I found my Ford Focus on-line (the exact color, style, everything I was looking for) at the website of Colonial Ford. I phoned Pat Stavalo on a Monday morning and I picked up my Ruby Red Focus on Thursday. Pat was fantastic! He went above and beyond, his customer service skills are excellent. He even stayed late the first night we went to look at the car. I have owned a couple of Ford's in the past, but Colonial Ford by far offers supreme customer care. Thanks so much! More

great experience Ton was easy to talk to, very knowledgeable and had a great deal of patience. The financial end was also easy and totally understandable, picking up Ton was easy to talk to, very knowledgeable and had a great deal of patience. The financial end was also easy and totally understandable, picking up the vehicle was made into a fun and exciting experience, I had my grandchildren with me and they were treated to the whole experience of getting a new vehicle. I have used service with past vehicles and will continue to do so with this one where warranted. More